Client Reviews · Verified by device

What our customers say.

Over twenty-five years of recovering the irreplaceable — and the people we've helped along the way. Below are reviews grouped by the device we recovered, from clicking hard drives and dead SSDs to failed RAID arrays and servers. Jump straight to your device, or read through them all.

4.9★ average rating
78 customer reviews
Across 13 device types
// at a glance

Rated 4.9 out of 5.

Reviews sorted by device so you can see how we've done with exactly the kind of recovery you need.

4.9★
Average rating
78
Reviews shown
13
Device types
25 yrs
In Bristol
No fix
No fee, most jobs
48 hr
Free diagnostic
// jump to a device

Reviews by device.

Pick the device you need recovered to read reviews from customers with the same problem.

// hard-drive recovery

Hard Drive reviews

6 reviews from Hard Drive recovery customers. More about Hard Drive recovery →

★★★★★
My Seagate drive started clicking and I was sure I had lost fifteen years of photos. They replaced the heads and got back all but a handful of files. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
Dropped my external WD drive and it just died. They recovered every single photo of my kids. Worth every penny and lovely people to deal with.
S
Sarah J.Bath · November 2024
★★★★★
My laptop hard drive would not power on at all after a storm. They fixed the board and recovered my whole business off it. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
The drive was not being recognised by any computer and two other places had given up. These got it working and pulled everything off. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Quoted a clear fixed price up front, no fix no fee, and kept me updated the whole way. Got my dissertation back off a dead drive. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
A pipe burst and soaked my backup drive. I assumed it was gone but they dried it out and recovered nearly all of it. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// ssd-nvme recovery

SSD & NVMe reviews

6 reviews from SSD & NVMe recovery customers. More about SSD & NVMe recovery →

★★★★★
My Samsung NVMe drive just disappeared from my PC and I thought my whole photo library was gone. They rebuilt it and recovered everything. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
My SSD went read-only and then would not boot. They got every photo of my kids back off it. Worth every penny and lovely people to deal with.
S
Sarah J.Bath · November 2024
★★★★★
A power surge killed the SSD in my work machine. They repaired it and recovered my whole business off it. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
The SSD was not being recognised by anything and two other places said it was dead. These got the data off it. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Quoted a clear fixed price up front, no fix no fee, and kept me updated the whole way. Got my dissertation back off a dead SSD. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
I knocked my external SSD off the desk and it never came back on. They recovered all of it. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// usb-stick recovery

USB Stick reviews

6 reviews from USB Stick recovery customers. More about USB Stick recovery →

★★★★★
I snapped my USB stick in the laptop and panicked — it had the only copy of my photos. They fixed the connector and recovered everything. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
My USB stick just came up as not recognised and I thought my kids’ photos were gone. They got every one of them back. Worth every penny and lovely people to deal with.
S
Sarah J.Bath · November 2024
★★★★★
My flash drive went through the wash with all my work on it. They dried it out and recovered the lot. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
The stick kept saying please insert a disk and two other places said it was dead. These got the data straight off it. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Quoted a clear fixed price up front, no fix no fee, and kept me updated the whole way. Got my dissertation back off a snapped USB stick. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
My tiny USB stick was crushed and I assumed it was gone. They somehow read the memory chip and recovered all of it. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// memory-card recovery

Memory Card reviews

6 reviews from Memory Card recovery customers. More about Memory Card recovery →

★★★★★
My SD card came up as corrupt straight after a wedding I had shot, and I was devastated. They rebuilt it and recovered every single photo and video. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
My phone’s microSD stopped reading with all my kids’ photos on it. They got every one of them back. Worth every penny and lovely people to deal with.
S
Sarah J.Bath · November 2024
★★★★★
My CompactFlash card from a paid shoot just wasn’t recognised any more. They read it directly and recovered the whole job. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
My microSD snapped in half and two other places said it was hopeless. These somehow read the chip and got my photos back. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Quoted a clear fixed price up front, no fix no fee, and kept me updated the whole way. Recovered a card I had formatted by mistake with months of photos on it. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
I dropped my camera and its SD card into a lake on holiday. I assumed the photos were gone but they recovered nearly all of them. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// external-hdd recovery

External Hard Drive reviews

6 reviews from External Hard Drive recovery customers. More about External Hard Drive recovery →

★★★★★
My WD My Passport just stopped showing up with all my photos on it. They explained it was encrypted, repaired the board and got every photo back. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
I knocked my Seagate drive off the desk and it started clicking with my kids’ photos on it. They recovered every one. Worth every penny and lovely people to deal with.
S
Sarah J.Bath · November 2024
★★★★★
My portable hard drive suddenly asked to be formatted with all my work on it. They rebuilt it and recovered the lot. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
My WD drive was beeping and two other places said it was dead. These freed the heads and got my data back. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Quoted a clear fixed price up front, no fix no fee, and kept me updated the whole way. Recovered my dissertation off a dead external drive. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
A power surge killed my external drive on holiday and I thought the photos were gone. They rebuilt the electronics and recovered them all. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// mac-macbook recovery

Mac & MacBook reviews

6 reviews from Mac & MacBook recovery customers. More about Mac & MacBook recovery →

★★★★★
My MacBook Pro just wouldn’t start and showed a flashing folder — I thought years of photos were gone. They recovered every one of them. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
Our iMac died when the Fusion Drive failed, with all the family’s stuff on it. They rebuilt it and got everything back. Worth every penny and lovely people to deal with.
S
Sarah J.Bath · November 2024
★★★★★
I spilled a glass of wine into my MacBook Air the night before a deadline. They recovered all my work off it. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
My Mac mini’s hard drive was clicking and two other places said it was dead. These replaced the heads and got the photos back. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
I erased my iMac by mistake before the backup had finished. They recovered my whole dissertation. Brilliant service and a fair fixed price.
T
Tom W.Bristol · January 2021
★★★★★
I emptied the Trash on my MacBook with a folder of work still in it. They got it all back the next day. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// laptop-pc recovery

Laptop & PC reviews

6 reviews from Laptop & PC recovery customers. More about Laptop & PC recovery →

★★★★★
My Dell laptop just died and wouldn’t turn on, with years of photos on it. They took the drive out and recovered every one. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
My HP laptop got dropped and started clicking with all my kids’ photos on it. They recovered every one. Worth every penny and lovely people to deal with.
S
Sarah J.Bath · November 2024
★★★★★
My laptop wouldn’t start up and just kept trying to repair itself with all my work on it. They recovered the lot. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
I deleted important folders from my PC and two other places said they were gone. These got them all back. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Quoted a clear fixed price up front, no fix no fee, and kept me updated the whole way. Recovered my dissertation off a dead laptop. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
I spilled coffee on my laptop and thought my holiday photos were gone for good. They took the drive out and recovered them all. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// raid recovery

RAID Array reviews

6 reviews from RAID Array recovery customers. More about RAID Array recovery →

★★★★★
Our office server’s RAID 5 went offline overnight and took the whole business with it. They rebuilt the array and recovered every file. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
Our NAS mirror failed with years of business and family files on it. They recovered all of it. Worth every penny and lovely people to deal with.
S
Sarah J.Bath · November 2024
★★★★★
A rebuild went wrong and corrupted our array with all our work on it. They reconstructed it and got everything back. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
Our Synology NAS just died and two other places said the data was gone. These rebuilt the volume off the box and recovered the lot. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Gave us a clear quote up front, no fix no fee, and kept us updated throughout. Recovered our entire editing array after a disk failed. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
Our QNAP got reinitialised by mistake and I thought we’d lost everything. They reconstructed the array and recovered all our shares. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// nas recovery

NAS (Synology & QNAP) reviews

6 reviews from NAS (Synology & QNAP) recovery customers. More about NAS (Synology & QNAP) recovery →

★★★★★
Our Synology came up with “Volume crashed” and we lost access to the whole business overnight. They rebuilt it and recovered every share. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
Our NAS just died with years of family photos on it and no other copy. They got every one of them back. Worth every penny and lovely people to deal with.
S
Sarah J.Bath · November 2024
★★★★★
A rebuild on our QNAP went wrong and corrupted the volume with all our work on it. They reconstructed it and got everything back. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
Our WD My Cloud died and two other places said the photos were gone. These read the disk and recovered the lot. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Gave us a clear fixed quote up front, no fix no fee, and kept us updated throughout. Recovered our two-bay Synology after both disks failed. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
I deleted our QNAP volume by mistake and thought we’d lost everything. They reconstructed it and recovered all our shares. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// san recovery

SAN reviews

6 reviews from SAN recovery customers. More about SAN recovery →

★★★★★
Our Dell EMC storage pool dropped offline and took every server with it. They rebuilt the pool and recovered all our LUNs. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
Our SAN lost both controllers and we thought all the company data was gone. They recovered every volume. Worth every penny and a relief to deal with.
S
Sarah J.Bath · November 2024
★★★★★
A VMware datastore on our SAN corrupted and all the virtual machines went down. They repaired it and recovered every VM. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
Someone deleted a production LUN and two other firms said it was unrecoverable. These got it all back. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Gave us a clear quote up front, no fix no fee, and kept us updated throughout. Recovered our NetApp aggregate after a rebuild failed. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
A power cut corrupted our SAN and I feared the worst for our databases. They rebuilt the volumes and recovered them all. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// server recovery

Server reviews

6 reviews from Server recovery customers. More about Server recovery →

★★★★★
Our Dell PowerEdge server’s RAID dropped offline and took the whole office down. They rebuilt the array and recovered every file and database. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
Our server wouldn’t boot and we feared all the company data was gone. They took the drives out and recovered all of it. Worth every penny and a relief to deal with.
S
Sarah J.Bath · November 2024
★★★★★
Our Exchange server database corrupted and we lost all our email. They recovered and repaired the mailbox store and got it all back. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
Our Hyper-V host went down and two other firms said the virtual machines were gone. These recovered every one. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Gave us a clear quote up front, no fix no fee, and kept us updated throughout. Recovered our VMware datastore after a rebuild failed. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
Our server’s boot drive died and I feared the worst for our databases. They recovered the lot off it. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// virtual-machine recovery

Virtual Machine reviews

6 reviews from Virtual Machine recovery customers. More about Virtual Machine recovery →

★★★★★
One of our team deleted a live virtual machine and we thought it was gone for good. They rebuilt the disk and recovered the whole VM. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
Our VMFS datastore corrupted and took every virtual machine with it. They recovered all of them. Worth every penny and a relief to deal with.
S
Sarah J.Bath · November 2024
★★★★★
A checkpoint merge failed on our Hyper-V VM and it wouldn’t boot with all our work on it. They rebuilt the chain and got it back. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
Our SQL Server VM had a corrupt virtual disk and two other firms gave up. These repaired it and recovered the databases. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Gave us a clear quote up front, no fix no fee, and kept us updated throughout. Recovered our whole ESXi datastore after it corrupted. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
Our Proxmox VM got corrupted during a migration and I feared the worst. They rebuilt it and recovered everything. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// database recovery

Database reviews

6 reviews from Database recovery customers. More about Database recovery →

★★★★★
Our main SQL Server database went into Suspect mode overnight and the business was at a standstill. They repaired it and recovered every table. I cannot recommend them enough.
M
Michael H.Fishponds, Bristol · March 2025
★★★★★
Our MySQL database corrupted and the whole system went down. They rebuilt it and got every record back. Worth every penny and a relief to deal with.
S
Sarah J.Bath · November 2024
★★★★★
Someone dropped a live table and we had no usable backup. They carved it back out and recovered every row. Fast, fair and completely honest.
D
David T.Keynsham · August 2023
★★★★★
Our Oracle database had block corruption and two other firms gave up. These repaired it and recovered the lot. Genuine experts.
P
Priya K.Clifton, Bristol · May 2022
★★★★★
Gave us a clear quote up front, no fix no fee, and kept us updated throughout. Recovered our corrupt Access database that nothing else would open. Brilliant service.
T
Tom W.Bristol · January 2021
★★★★★
Our database was on a RAID that failed and I feared the worst. They rebuilt the array and recovered the whole database. Honest, skilled and reassuring.
L
Linda M.Portishead · September 2019
// join them

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