From the University and the Science Park to the villages along the Exe, Exeter runs on data — and when a drive or card fails, it rarely means the data is gone. We're a Bristol-based recovery service trusted across Devon, with over 25 years of bringing the irreplaceable back. No travel needed: post it in, fully insured.
Bristol-based, around 75 miles up the M5 — close enough to count, with nothing for you to drive.
Exeter is the county town of Devon and one of the South West's fastest-growing cities. Home to around 130,000 people, the University of Exeter and its 30,000-odd students, the Met Office's national headquarters and the expanding Exeter Science Park, it's a place built on information — dissertations and research data, client files and patient records, accounts, camera cards full of weddings on the estuary, and years of family photos that live on a single external drive.
When that drive stops spinning, an SSD dies overnight, or a memory card comes up blank in the camera, it can feel like the data has gone for good. In our experience, it usually hasn't. The vast majority of "dead" drives still hold their data perfectly well — the fault is in the electronics, the heads, the controller or the file system, not the data itself.
That's where we come in. We're Bristol Data Recovery — a Bristol-based service around 75 miles up the M5 from Exeter — and we've spent over 25 years recovering exactly this kind of data for homes and businesses right across Exeter and East Devon. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS units and servers all pass across our bench.
You don't need to travel to us. Most Exeter customers simply post their device in, fully insured and tracked, and we return it the same way. Every job opens with a free written diagnostic and a fixed quote, and on most jobs it's no fix, no fee — so there's no risk in finding out whether your data can come back.
Five faults we see again and again from across Devon — and recover from routinely.
Wherever you are in Devon, the process is the same: post it in fully insured, or drop it at our Bristol location. These are some of the areas we regularly recover data for.
No collection service, and no need for one — the post is quick, insured and tracked, and you stay in control of your device the whole way.
Call or message us with the device and the fault. We'll give you a likely price and tell you how to pack it.
Send your device — or just the drive for laptops, NAS and servers — fully insured, or bring it to our Bristol location Mon–Fri 9am–5:30pm.
We assess it, usually within 48 hours, and send you a fixed written quote before any work begins.
We recover your data, verify it against a file listing, and post it back to Exeter on fresh storage with free next-day shipping.
Posting adds about a day each way. Urgent business cases can often be prioritised — just say so when you call.
A snapshot of what we handle for Exeter customers — each links to the detail.
A few words from customers we've helped around Exeter.
My external drive of family photos stopped being recognised. I posted it from Exmouth on the Monday, had a quote by Tuesday and everything back by Friday. Faultless service.
My MacBook wouldn't boot and a shop in town couldn't help. I took the drive out, sent it up to Bristol, and they kept me informed the whole way. Got my dissertation back.
Our practice NAS failed with two drives down. They walked me through pulling the disks, recovered the lot and had us running again inside a week. Genuinely impressive.
// Sample reviews shown for layout — replace with verified customer reviews before this page goes live.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
We're based in Bristol, around 75 miles up the M5, and we recover data for customers right across Exeter and Devon from there. You don't need to travel: post your device to us fully insured, or drop it off at our Bristol location Monday to Friday, 9am to 5:30pm. The overwhelming majority of Exeter customers simply post it in and we return it the same way.
Pack it so nothing can move, then post it fully insured and tracked — Royal Mail Special Delivery or a courier both work well. For laptops, NAS units and servers, take the drive or drives out first and send just the drives, labelled with their order. Include your name, address, phone and email so we can book it in and quote before any work starts.
All of it. Dropped and clicking hard drives, sudden SSD failures, formatted or unreadable memory cards, deleted and corrupted files, water damage, failed NAS and RAID arrays, ransomware, and failed servers and databases. If it stores data and it has stopped working, it is worth a free diagnostic.
The whole of Exeter and East Devon — including Topsham, Exmouth, Crediton, Tiverton, Cullompton, Honiton, Sidmouth, Ottery St Mary, Budleigh Salterton, Dawlish, Newton Abbot and Axminster — plus the rest of Devon. The service is identical wherever you are: post it in, or drop it off in Bristol.
Most jobs are recovered within 3 to 4 working days once your device reaches us, with the free diagnostic usually done inside 48 hours. As a guide, USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT — always with a fixed written quote first, and no fix, no fee on most jobs.
Free written diagnostic, no fix no fee on most jobs, over 25 years of experience. Post it in fully insured from anywhere in Devon, or drop it at our Bristol location.