Storage pool offline, dead controllers, a lost LUN or a corrupt datastore? We recover Dell EMC, HPE, NetApp and every other SAN — Fibre Channel and iSCSI. We image every disk and rebuild the pool, the LUNs and the file system off the controllers, so dead hardware never means lost volumes.
$ bdr diagnose /dev/san → Array: Dell EMC Unity · 24 × 1.8 TB · RAID 5 → Status: POOL OFFLINE — 2 disks failed in pool → Client: Hayes, M. · Fishponds BS16 $ bdr engineer-working → Member disks: all 24 imaged read-only → Storage pool: rebuilt off the array → LUNs: remapped · volumes back $ bdr verify → ✓ datastores — 31 TB → ✓ VMs — restored → ✓ SAN recovered — data back
If your SAN has dropped a pool offline, lost a controller or had a rebuild stall, stop — don't let it rebuild, re-initialise or re-sync the pool. A rebuild writes across the disks and can overwrite the very data we need, and re-creating a pool or LUN can wipe the mapping that locates it. Power the array down, label which disk came from which shelf and slot, and call us. The first attempt at recovery is always the safest.
From a pool offline to a corrupt datastore, these are the SAN failures we recover from most — pool, controller, LUN and host file system.
We recover every SAN — Dell EMC, HPE, NetApp, IBM and the rest — Fibre Channel and iSCSI, every RAID level and storage pool, from a small iSCSI array to a multi-shelf Fibre Channel SAN. The platform decides the method, not whether we can help.
Dell EMC (VNX, Unity, PowerStore, Compellent), HPE (3PAR, Nimble, MSA), NetApp (FAS, AFF, E-Series), IBM Storwize and FlashSystem, Hitachi VSP and Pure Storage · Fibre Channel and iSCSI · RAID 5, 6, 10 and pools · VMFS, NTFS, ReFS and clustered volumes · single and multi-shelf arrays.
SAN recovery rebuilds your volumes without ever writing to the disks. We image every disk in the affected pool, reconstruct the array and the SAN's own mapping, then rebuild the LUN and the file system on it — VMFS, NTFS or a database — independent of the controllers.
Tell us the array — make and model, RAID layout, how many disks, what happened. We assess it and send a written quote. Note which disk came from which shelf and slot if you can.
We take a read-only image of every disk in the affected pool on specialist hardware, including failing ones, so all the work happens on copies and your originals are never touched.
Where a disk has failed mechanically or electronically, we repair it — swapping heads, rebuilding the board — enough to image it. Drive-level repairs need 50% of the fee upfront.
We reconstruct the RAID groups or storage pool, the thin-provisioning map and the LUN layout from the images — exactly as the SAN had it, off the controllers.
We rebuild the file system on the LUN — VMFS, NTFS or ReFS — and extract your virtual machines, databases and files, pulling the most consistent copy of the data.
We check the recovered volumes, VMs and databases actually open and are complete before anything is returned to you.
We return your data on new storage sized for the volumes, ready to put back into service.
We recover every SAN — Dell EMC, HPE, NetApp and the rest — imaging every disk and rebuilding the pool, the LUNs and the file system off the controllers, so dead hardware never means lost volumes.
Tell us what happened and we will get back to you, usually within one working day.
We will be in touch shortly. For anything urgent, call 0117 332 1137.
Clear pricing for SAN recovery, quoted per array — with a free diagnostic and a written quote before any work starts.
A snapshot of recent SAN recoveries across offline pools, dead controllers, lost LUNs and datastore corruption. Names redacted, results verified.
Two disks in the pool had failed. We imaged all twenty-four, rebuilt the pool and recovered every LUN.
The controllers were dead but the disks were intact. We rebuilt the pool off the hardware and recovered the volumes.
Little had overwritten the blocks. We rebuilt the aggregate and recovered the deleted LUN and its data.
The VMFS was damaged and the VMs offline. We rebuilt the LUN, repaired the VMFS and recovered the virtual machines.
The rebuild had partly overwritten the pool. We imaged every disk and reconstructed the original layout to recover the LUNs.
Un-flushed write cache had damaged the volume. We rebuilt the pool to its last consistent state and recovered the data.
Reviews from real Bristol and South West clients whose SAN storage we recovered.
Our Dell EMC storage pool dropped offline and took every server with it. They rebuilt the pool and recovered all our LUNs. I cannot recommend them enough.
Our SAN lost both controllers and we thought all the company data was gone. They recovered every volume. Worth every penny and a relief to deal with.
A VMware datastore on our SAN corrupted and all the virtual machines went down. They repaired it and recovered every VM. Fast, fair and completely honest.
Someone deleted a production LUN and two other firms said it was unrecoverable. These got it all back. Genuine experts.
Gave us a clear quote up front, no fix no fee, and kept us updated throughout. Recovered our NetApp aggregate after a rebuild failed. Brilliant service.
A power cut corrupted our SAN and I feared the worst for our databases. They rebuilt the volumes and recovered them all. Honest, skilled and reassuring.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
The questions we are asked most about recovering a SAN.
Usually, yes. A pool or RAID group goes offline when more disks fail than it can tolerate, but the data is usually still on the disks. We image every disk, rebuild the pool and the LUNs from the copies, and recover your volumes. Don't let the array rebuild or re-initialise the pool first.
Almost never. A dead storage processor or controller loses access to the data, not the data itself, which lives on the disks. We read the pool layout from the disks, image them and rebuild the LUNs independent of the controllers, so you don't need the original hardware working.
Usually, yes, if you act quickly. A deleted, unmapped or reformatted LUN normally leaves the underlying blocks in place until they're overwritten. We rebuild the pool and reconstruct the LUN to recover what was on it — so stop using the array and contact us.
Yes. SAN LUNs commonly hold VMware VMFS datastores, Hyper-V volumes and databases. Once we've rebuilt the LUN we repair the VMFS or NTFS file system and recover the VMDKs, virtual machines and their data, checking they open before returning them.
SAN recovery is priced per array, from £1,250 + VAT, depending on the number of disks, the RAID layout and what needs doing. Every job starts with a free diagnostic and a written quote, and most are no fix, no fee, so you know the cost before any work begins.
On most jobs, yes. For drive-level repairs we take a 50% deposit upfront and the rest is only due if we recover your data — so if we can't, you are not left with the full bill.
Every make — Dell EMC, HPE, NetApp, IBM, Hitachi, Pure Storage, Fujitsu, Lenovo and the rest, Fibre Channel and iSCSI, every RAID level and storage pool. The platform decides the method, not whether the data can be recovered.
No — usually just the disks from the affected pool or RAID group, plus any failed ones, labelled with their shelf and slot positions. SAN recovery works by reassembling the pool from all the disks together, so we need every member, but rarely the chassis or controllers.
Usually, yes. A failed rebuild or a migration that corrupted the pool is one of the most common SAN failures, because both write across the disks. We stop, image every disk read-only and reconstruct the original pool and LUNs from the copies.
Most SAN recoveries take 5 to 7 working days, depending on the number of disks, the RAID layout and whether any disks need drive-level repair first. The free diagnostic is normally finished within 48 hours, and urgent business cases can often be prioritised.
You can drop them off at our Bristol location Monday to Friday, 9am to 5:30pm, or post them to us fully insured. Send every disk from the affected pool, labelled with its shelf and slot, packed so they can't knock together, and include your name, company, address, phone number and email so we can book it in and quote before any work begins.
Free diagnostic, pricing quoted per array, and no fix no fee on most jobs — every SAN recovered, Dell EMC, HPE, NetApp and the rest, off the controllers. Start your recovery today.