We do a lot of work for universities and research groups — and academic data is often irreplaceable. Based in Bristol, we provide university and research data recovery in Bristol and across the UK: when a research array fails, a departmental server goes down, or a student’s drive dies weeks before submission, we recover it in-house, by our own engineers, and keep it confidential. Your data never leaves the UK.
Research RAID and NAS storage, departmental servers and student drives recovered by our own engineers — confidential, GDPR-compliant, and never leaving the UK.
From a research group’s storage array to a student’s thesis drive — recovered in-house and kept confidential.
Years of results, datasets and analysis on failed research drives, arrays and storage.
Departmental and lab servers and RAID arrays holding shared research and admin data.
Synology, QNAP and other NAS units used for research and group storage.
A PhD or final-year student’s external drive or laptop that’s failed before submission.
Data from lab instruments, microscopes and acquisition PCs on failed local drives.
Administrative records and databases, recovered and handled under the UK GDPR.
Related: RAID · NAS · Servers · External drives.
Research data and personal records are handled confidentially and in line with the UK GDPR.
More on how we handle your data: Data security & confidentiality.
A failed experiment can be re-run; years of collected data usually can’t. We see research that represents an entire PhD, a multi-year grant or a dataset that simply can’t be gathered again — so we treat it accordingly. We image every drive read-only before we touch the data, rebuild failed arrays virtually so nothing is written to your originals, and recover the maximum that’s physically there. Working to a submission or grant-reporting deadline? Tell us when you get in touch and we’ll prioritise the job.
A secure path from failure to verified return.
Call, email or WhatsApp with what’s happened — we’ll advise on the safest next step.
Drop the drives off or send them in insured; we confirm what’s recoverable.
A fixed, written quote and turnaround before any chargeable work starts.
We recover in-house, verify the data, and return it on fresh encrypted media or secure download.
Other sectors we work with: Legal · Healthcare · Finance · Business & enterprise.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
Quick answers to what people ask most.
Yes. We image each disk read-only and rebuild the array virtually, even with multiple failed drives. Take the drives out, label each with its bay order, and send the disks only — not the enclosure.
Yes, this is one of the most common jobs we see. We recover external drives and laptops that have failed; tell us the submission deadline when you get in touch and we’ll prioritise the job.
Yes. It’s handled only by our own engineers in-house, never leaves the UK, and we’re ICO-registered and GDPR-compliant. We can sign an NDA on request, which is useful for funded or commercially sensitive research.
Yes. We can invoice the university or department and accept purchase orders, with 30-day terms for established accounts.
No — we don’t offer on-site recovery or collection. You can drop drives off or send them in fully insured. For a research array, take the drives out and send the disks only.
It depends on the device: single drives are £300, RAID and NAS start from £500 — all plus VAT, with a free diagnostic and a written quote first. No fix, no fee applies to most jobs.
Yes. We’re based in Bristol and recover research and academic data for universities and research groups in Bristol and across the UK. Drop drives off at our Bristol premises by appointment, or send them in fully insured — and your data never leaves the UK.
Free diagnostic and a written quote — handled in-house, confidential, and never leaving the UK.