Portishead is right on our doorstep. We're Bristol Data Recovery, barely 12 miles round the estuary, recovering hard drives, SSDs, camera cards, NAS units and servers in-house for over 25 years. Drop your device off in person, or post it in if that's easier. Free diagnostic, no fix no fee on most jobs, and a written quote before any work begins.
Around 12 miles and 25 minutes from Portishead to our Bristol bench — an easy drop-off, or a quick insured post.
From the marina out to the surrounding villages, the service is the same: drop it off in Bristol, or post it in fully insured.
Portishead has transformed over the past two decades — the old docks reborn as a marina and waterfront, an open-air Lido, Battery Point looking out over the Severn, and a population of around 26,000, many of whom commute into Bristol for work. It's a town of family homes, home offices and small businesses, all generating data worth keeping: years of photos, business records, and work that lives on a single drive.
When that storage fails, it can feel like a disaster. In most cases it isn't — the majority of failed drives still hold their data perfectly, with the fault in the electronics, the heads or the file system rather than the data itself.
We're Bristol Data Recovery, barely 12 miles round the estuary, and we've recovered exactly this kind of data for Portishead and North Somerset customers for over 25 years. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes and servers all cross our bench, and every recovery is carried out in-house.
Being this close means you can simply drop your device in and talk it through in person — or post it if that's easier. Every job opens with a free written diagnostic and a fixed quote, and on most jobs it's no fix, no fee.
From Portishead you're a short hop round the estuary — drop the drive in and talk it through, or post it if you'd rather.
Tell us the device and the fault, and we'll give you a likely price before you come in.
Bring your device — or just the drive for laptops, NAS and servers — to our Bristol location Mon–Fri 9am–5:30pm, or post it fully insured.
We assess it, usually within 48 hours, and send a fixed written quote before any work begins.
We recover, verify against a file listing, and you collect in person or we ship it back on fresh storage.
Drop-offs skip the post entirely. Urgent cases can often be prioritised — just ask when you call.
A snapshot of what we handle for Portishead customers — each links to the detail.
A few words from customers we've helped nearby.
My laptop wouldn't boot with years of work on it. I dropped the drive in at Bristol and had everything back in days. Lovely to use a company so close to home.
An external drive of family photos stopped being recognised. They recovered the lot and the price was exactly as quoted. Friendly and straightforward throughout.
Our small business NAS failed and we feared the worst. They talked me through pulling the disks and recovered everything. Genuinely impressive service.
// Sample reviews shown for layout — replace with verified customer reviews before this page goes live.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
We're based in Bristol, barely 12 miles round the estuary — around 25 minutes from Portishead. We've recovered data for Portishead and North Somerset customers from there for over 25 years. You can drop your device off at our Bristol location Monday to Friday, 9am to 5:30pm, or post it to us fully insured.
Whichever suits you. Portishead is so close that most customers simply drop the drive in — bring just the drive for laptops, NAS and servers, labelled. If you'd rather not travel, post it fully insured and tracked. Either way you get a free diagnostic and a fixed quote first.
Effectively everything that stores data — hard drives, SSDs, USB sticks, camera cards, Macs, laptops, external drives, RAID arrays, NAS units, servers and databases. From accidental deletion and formatting to clicking drives, water damage and failed arrays, it's worth a free diagnostic.
Portishead and the surrounding Gordano villages — including Pill, Easton-in-Gordano, Portbury, Clapton-in-Gordano and Weston-in-Gordano, plus nearby Clevedon and Nailsea. The service and pricing are the same wherever you are.
Most jobs are recovered within 3 to 4 working days, with the free diagnostic usually done inside 48 hours. As a guide, USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT — always with a fixed written quote first, and no fix, no fee on most jobs.
Free written diagnostic, no fix no fee on most jobs, and over 25 years of recovering the irreplaceable round the estuary. Drop it off, or post it in fully insured.