Dead, not detected, showing the wrong size or stuck read-only? We recover data from failed SSDs and NVMe drives of every make — Samsung, Crucial, WD, Kingston and more — at the controller, firmware and NAND level. SATA, M.2 and PCIe.
$ bdr diagnose /dev/nvme0 → Device: Samsung 990 PRO (2 TB, NVMe) → Status: NOT DETECTED — controller in safe mode → Client: Hayes, M. · Fishponds BS16 $ bdr engineer-working → Controller: reached · garbage collection halted → Translation layer: rebuilt from NAND → Imaging: 1.9 TB / 2 TB · 99.6% read $ bdr verify → ✓ documents — 19,400 files → ✓ photos — 22,800 files → ✓ drive recovered — data back
If your SSD has stopped being detected, shows the wrong size or has gone read-only, switch it off and unplug it. Leaving a failing SSD powered lets the controller keep running garbage collection and TRIM in the background, which can permanently wipe the very data we need to recover. Don't keep rebooting, don't reformat and don't run repair tools — the sooner the drive is powered down, the more we can save.
From a drive that simply vanishes to one stuck read-only, these are the SSD and NVMe failures we recover from most often — controller, firmware, NAND and logical.
We recover every make and model of SSD and NVMe drive — SATA, M.2, mSATA, U.2 and PCIe, current and old. The brand rarely changes whether your data can be saved.
Including SATA, mSATA, M.2 SATA, M.2 NVMe, U.2 and PCIe drives · Samsung, Phison, Silicon Motion, Marvell and SandForce controllers · internal, external and add-in card SSDs.
SSD data recovery means reaching the drive without letting it erase itself, then reading the NAND and rebuilding your files. We halt the controller's background activity first, repair the controller or firmware, then image and recover.
Tell us what happened — not detected, wrong size, read-only, won't boot. We diagnose the fault and send a written quote, usually within 48 hours.
We connect the SSD on specialist hardware and stop its controller running garbage collection or TRIM, so it cannot erase your data while we work.
Where the controller has failed or the firmware is corrupt, we repair or bypass it and rebuild the translation layer that maps your files across the NAND.
For a dead board we repair the PCB; where the controller cannot be revived, we read the NAND flash directly and reconstruct the data. This work needs 50% of the fee upfront.
Once we can reach the drive, we take a read-only image on specialist hardware, reading weak NAND gently so nothing is stressed further.
We rebuild the file system from the image and recover your files and folders, including data from worn or hard-to-read areas.
We return your data on a new external drive, or you can download it free for recoveries up to 75 GB.
We recover every make of SSD and NVMe drive — Samsung, Crucial, WD, Kingston and the rest — working at the controller, firmware and NAND level.
Tell us what happened and we will get back to you, usually within one working day.
We will be in touch shortly. For anything urgent, call 0117 332 1137.
One fixed price to recover a single SSD or NVMe drive — with a free diagnostic and a written quote before any work starts.
A snapshot of recent SSD and NVMe recoveries across controller, firmware, NAND and physical failures. Names redacted, results verified.
The controller had failed but the NAND was intact. We reached the drive in safe mode, rebuilt the translation layer and recovered the data.
The firmware had dropped into safe mode. We repaired the modules, imaged the drive read-only and recovered everything.
Corrupt firmware and weak NAND. We rebuilt the translation layer and imaged the chips gently to recover the files.
Classic firmware safe-mode failure. We rebuilt the firmware, the drive reappeared and we imaged it clean.
The board and controller were damaged. We repaired the board, reached the NAND and recovered nearly all of the data.
The impact had cracked the board but the flash survived. We read the NAND directly and rebuilt the data in full.
Reviews from real Bristol and South West clients whose SSDs and NVMe drives we recovered.
My Samsung NVMe drive just disappeared from my PC and I thought my whole photo library was gone. They rebuilt it and recovered everything. I cannot recommend them enough.
My SSD went read-only and then would not boot. They got every photo of my kids back off it. Worth every penny and lovely people to deal with.
A power surge killed the SSD in my work machine. They repaired it and recovered my whole business off it. Fast, fair and completely honest.
The SSD was not being recognised by anything and two other places said it was dead. These got the data off it. Genuine experts.
Quoted a clear fixed price up front, no fix no fee, and kept me updated the whole way. Got my dissertation back off a dead SSD. Brilliant service.
I knocked my external SSD off the desk and it never came back on. They recovered all of it. Honest, skilled and reassuring.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
The questions we are asked most about recovering a failed SSD or NVMe drive.
Usually, yes. An SSD that has disappeared from BIOS or your computer most often has a failed controller, while the NAND flash holding your data is intact. We reach the drive on specialist hardware, repair or bypass the controller and recover your files.
It usually means the firmware has dropped into safe mode, sometimes showing a name like SATAFIRM. The data is still on the NAND. We rebuild the firmware and the translation layer, then image the drive and recover your files.
Yes. We recover NVMe and M.2 drives — SATA and PCIe — the same as 2.5-inch SSDs. Controller, firmware and NAND failures on NVMe drives are some of the most common cases we see.
Often, yes, and you should act quickly. A read-only SSD is usually protecting failing firmware or NAND. Copy nothing new to it, stop using it and send it in so we can image it before it locks up completely.
It is a fixed £300 + VAT to recover a single SSD or NVMe drive, with a free diagnostic and a written quote first. If the drive needs controller or board-level work we take 50% of the fee upfront, so most jobs are no fix, no fee.
On most jobs, yes. For controller or board-level work we take a 50% deposit upfront and the rest is only due if we recover your data — so if we can't, you are not left with the full bill.
Every make — Samsung, Crucial, Western Digital, SanDisk, Kingston, SK hynix, Seagate, Kioxia, ADATA and the rest, SATA, M.2, mSATA, U.2 and PCIe. The brand rarely changes whether the data is recoverable.
Sometimes, but SSDs are different from hard drives here. The TRIM command erases deleted data from the flash within seconds to minutes, so if it has run the files are usually gone for good. Stop using the drive immediately and contact us — the sooner we see it, the better the chance.
No. Every time a failing SSD is powered on, the controller can run garbage collection and TRIM in the background and erase your data. Recovery software cannot fix a controller, firmware or NAND fault and only adds risk. Switch it off and talk to us first.
Most logical and firmware recoveries are done within 3 working days. Controller and NAND-level recoveries usually take a little longer — 3 to 4 working days — depending on the drive. The free diagnostic is normally finished within 48 hours, and urgent cases can often be prioritised.
You can drop it off at our Bristol location Monday to Friday, 9am to 5:30pm, or post it to us fully insured. Package the SSD in a small box or a padded envelope, seal it, and include your name, address, phone number and email inside the package so we can book it in. We will run the free diagnostic and send a written quote before any work begins.
Free diagnostic, a fixed £300 + VAT per drive, and no fix no fee on most jobs — every make of SSD and NVMe drive recovered at the controller, firmware and NAND level in Bristol. Start your recovery today.