Failed array, multiple dead disks, a rebuild that went wrong or a controller that has lost the configuration? We recover every RAID level — 0, 1, 5, 6, 10 and beyond — from NAS, servers and DAS. We image every disk first and rebuild the array from copies, never your originals.
$ bdr diagnose /dev/raid → Array: RAID 5 · 6 × 4 TB · 20 TB volume → Status: OFFLINE — 2 disks failed, rebuild failed → Client: Hayes, M. · Fishponds BS16 $ bdr engineer-working → Member disks: all 6 imaged read-only → Parameters: order + stripe + parity solved → Array: rebuilt virtually from images $ bdr verify → ✓ databases — 412 GB → ✓ shares + VMs — 17.8 TB → ✓ array recovered — data back
If your RAID has dropped offline, lost a second disk or a rebuild has stalled, stop — don't let it rebuild, re-initialise or re-sync. A rebuild writes to the array and can overwrite the very data we need, and forcing disks back online in the wrong order makes things worse. Power the unit down, label the disk order if you can, and call us. The first attempt at recovery is always the safest.
From multiple dead disks to a rebuild that went wrong, these are the RAID failures we recover from most — multi-disk, controller, configuration and logical.
We recover every RAID level and configuration — hardware, software and NAS — on any controller, from a two-disk mirror to a multi-array server. The setup decides the method, not whether we can help.
RAID 0, 1, 5, 6, 10, 50, 60 and JBOD · hardware, software (mdadm, Storage Spaces) and fakeRAID · Dell PERC, HP Smart Array, LSI MegaRAID, Adaptec and Areca controllers · Synology, QNAP, NETGEAR, Buffalo and Drobo NAS · servers, DAS and workstations.
RAID recovery is rebuilding the array without ever writing to your disks. We image every member drive read-only, work out the exact layout the array used, and reconstruct the volume virtually from the images — so the originals are never put at risk.
Tell us the setup — RAID level, number of disks, what happened. We assess the array and send a written quote, usually within 48 hours. Label the disk order before you unplug anything if you can.
We take a read-only image of every member drive on specialist hardware, including failing ones, so all the work happens on copies and your originals are never touched.
Where a member disk has failed mechanically or electronically, we repair it — swapping heads, rebuilding the board — enough to image it. Drive-level repairs need 50% of the fee upfront.
We work out the exact parameters the array used — disk order, stripe size, parity rotation and offset — from the images, and reconstruct the array virtually.
We rebuild the volume from the reconstructed array and extract your files, databases, virtual machines and shares — pulling the most consistent copy of the data.
We check the recovered files and volumes actually open and are complete before anything is returned to you.
We return your data on a new drive or NAS sized for the volume, ready to put back into service.
We recover every RAID level and controller — from a two-disk mirror to a multi-array server — imaging every disk and rebuilding the array virtually so your originals are never at risk.
Tell us what happened and we will get back to you, usually within one working day.
We will be in touch shortly. For anything urgent, call 0117 332 1137.
Clear, tiered pricing for RAID — with a free diagnostic and a written quote before any work starts.
A snapshot of recent RAID recoveries across multi-disk failures, failed rebuilds, dead controllers and reconfiguration. Names redacted, results verified.
One disk had failed weeks earlier unnoticed; when a second went, the array stopped. We imaged all six and rebuilt the array to recover everything.
Both members had faults but neither was fully dead. We repaired and imaged each, then rebuilt the mirror to recover the data.
The rebuild had partly overwritten the array. We imaged every disk and reconstructed the original layout to recover the volume.
The NAS hardware had failed but the disks were fine. We read the array layout and rebuilt the SHR volume off the box.
With no redundancy, one failed disk stops a RAID 0. We repaired the failed disk, imaged both and rebuilt the stripe to recover the project files.
Little new had been written. We reconstructed the original RAID 5 layout and recovered the shares and backups.
Reviews from real Bristol and South West clients whose RAID arrays we recovered.
Our office server’s RAID 5 went offline overnight and took the whole business with it. They rebuilt the array and recovered every file. I cannot recommend them enough.
Our NAS mirror failed with years of business and family files on it. They recovered all of it. Worth every penny and lovely people to deal with.
A rebuild went wrong and corrupted our array with all our work on it. They reconstructed it and got everything back. Fast, fair and completely honest.
Our Synology NAS just died and two other places said the data was gone. These rebuilt the volume off the box and recovered the lot. Genuine experts.
Gave us a clear quote up front, no fix no fee, and kept us updated throughout. Recovered our entire editing array after a disk failed. Brilliant service.
Our QNAP got reinitialised by mistake and I thought we’d lost everything. They reconstructed the array and recovered all our shares. Honest, skilled and reassuring.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
The questions we are asked most about recovering a RAID array.
Usually, yes. A RAID 5 goes offline when a second disk fails because it can only tolerate one, but often the first disk failed earlier and the data is still recoverable. We image every disk, including the failed ones, and rebuild the array from the most consistent copies. Don't let it rebuild — that can overwrite the data.
Often not, but stop now. A failed or stalled rebuild is the most common way arrays are lost, because rebuilding writes to the disks. We stop the process, image every member read-only and reconstruct the original array from the copies, so a failed rebuild rarely means the end.
Usually, yes. A dead controller or NAS doesn't destroy the data on the disks — it just loses access to it. We read the array layout from the disks themselves, image them and rebuild the volume independently of the failed hardware, so you don't even need the original box working.
Yes, please — send every disk in the array, including any that have failed, and label the slot order if you can. RAID recovery works by reconstructing the array from all the members together, and even a dead disk often holds data we need to fill in the gaps.
RAID 1 mirror recoveries start at £500 + VAT. Multi-disk arrays — RAID 5, 6, 10, 50 and 60 — start at £800 + VAT, depending on the number of disks and the work needed. Every job begins with a free diagnostic and a written quote, and most are no fix, no fee.
On most jobs, yes. For drive-level repairs we take a 50% deposit upfront and the rest is only due if we recover your data — so if we can't, you are not left with the full bill.
Every level and controller — RAID 0, 1, 5, 6, 10, 50, 60 and JBOD, hardware, software and NAS, on Dell, HP, LSI, Adaptec, Areca, Synology, QNAP and the rest. The configuration decides the method, not whether the data can be recovered.
Yes. Synology and QNAP units use RAID — often SHR or RAID 5 — and we recover them whether the fault is the disks, the volume or the NAS hardware itself. We rebuild the array off the box, so a dead NAS is no barrier to your shares and backups.
Usually, yes. Once we've rebuilt the array we recover whatever sits on it — VMware and Hyper-V virtual machines, SQL and other databases, shared folders and backups — and check the files are intact before returning them.
Most RAID 1 mirrors are done within 3 to 4 working days. Multi-disk arrays usually take 4 to 7 working days, depending on the number of disks and whether any need drive-level repair first. The free diagnostic is normally finished within 48 hours, and urgent business cases can often be prioritised.
You can drop the disks off at our Bristol location Monday to Friday, 9am to 5:30pm, or post them to us fully insured. Send every disk from the array, labelled with its slot order, packed so they can't knock together, and include your name, address, phone number and email so we can book it in and quote before any work begins.
Free diagnostic, clear tiered pricing from £800 for multi-disk arrays, and no fix no fee on most jobs — every RAID level and controller recovered, from NAS to server. Start your recovery today.