Patient data is some of the most sensitive there is, and losing access to it can stop a practice in its tracks. Based in Bristol, we provide healthcare data recovery for practices, clinics and care providers in Bristol and across the UK — handled in-house, by our own engineers, with the confidentiality and UK data residency that health data demands. Your patients’ data never leaves the UK.
Practice servers, clinical databases and storage recovered by our own engineers — confidential, GDPR-compliant, and never leaving the UK.
From a practice’s patient database to a clinic’s imaging archive — recovered in-house and kept confidential.
Local servers and databases behind patient-management and clinical-record systems.
Patient files, letters, scans and documents on failed drives, servers and NAS units.
Imaging, scans and clinical data stored on practice servers, NAS or external drives.
Records and systems for care homes, dental practices, pharmacies and private clinics.
SQL Server and other clinical databases — repaired and recovered, not just copied.
Archived patient data and backup drives that have become unreadable.
Related: Databases · Servers · NAS · Data security.
Health data is special-category data under the UK GDPR, and we handle it accordingly.
More on how we handle your data: Data security & confidentiality.
For health data, where it goes matters. Some recovery firms forward drives to labs abroad; we don’t. Every healthcare recovery is carried out by our own engineers, in the UK, and your patient data is never sent overseas or to a third party. That keeps your data within UK jurisdiction and makes your own GDPR position straightforward, with a documented chain of custody available for your records.
A secure path from failure to verified, confidential return.
Call, email or WhatsApp with what’s happened — we’ll advise on the safest next step.
Drop the device off by appointment or send it in insured; we confirm what’s recoverable.
A fixed, written quote and turnaround before any chargeable work starts.
We recover in-house, verify the data, and return it on fresh encrypted media or secure download.
Other sectors we work with: Legal · Finance · University & research · Business & enterprise.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
Quick answers to what people ask most.
Yes. Health data is special-category data under the UK GDPR and we treat it accordingly — handled only by our own engineers in-house, with an NDA on request, and never leaving the UK.
No. Every healthcare recovery is carried out by our own engineers in the UK. Your data is never sent overseas or to a third-party lab, which keeps it within UK jurisdiction.
Yes. We’re ICO-registered and compliant with the UK GDPR and the Data Protection Act 2018, we handle health data as special-category data, and we can provide a documented chain of custody for your records.
Usually, yes. We recover and repair SQL Server and other clinical databases — rebuilding the data rather than just copying files — from failed servers and drives.
No — we don’t offer on-site recovery or collection. You can drop drives off by appointment or send them in fully insured. For a NAS or server, take the drives out and send the disks only.
It depends on the device: single drives are £300, RAID and NAS start from £500, and databases from £500 — all plus VAT, with a free diagnostic and a written quote first. No fix, no fee applies to most jobs.
Yes. We’re based in Bristol and recover patient and clinical data for practices, clinics and care providers in Bristol and across the UK. Drop devices off at our Bristol premises by appointment, or send them in fully insured — and your patients’ data never leaves the UK.
Free diagnostic and a written quote — handled in-house, GDPR-compliant, and never leaving the UK.