We're not a national chain with a Bristol postcode — we're a Bristol data recovery company, based right in the city at Castlemead, recovering hard drives, SSDs, RAID arrays, NAS units and servers in-house for over 25 years. Drop your device off in person, or post it in. Free diagnostic, no fix no fee on most jobs, and a written quote before any work begins.
Castlemead, central Bristol — open Monday to Friday for drop-offs, with insured post-in for everyone else.
Bristol is the largest city in the South West and one of the country's great digital hubs — home to around 470,000 people, the University of Bristol and UWE, the aerospace cluster up at Filton, a thriving creative and media scene from Aardman to the Bottle Yard, and "Silicon Gorge", one of the densest concentrations of tech firms outside London. All of it runs on data, and when a drive fails, that data feels gone.
It usually isn't. Most failed drives still hold their data perfectly — the fault lies in the electronics, the heads, the controller or the file system, not the data. The trick is getting it off safely, the first time, without making things worse.
That's our job, and we've been doing it from Bristol for over 25 years. We're based centrally at Castlemead, and every recovery is carried out by our own engineers in-house — your device never gets shipped off elsewhere. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes, servers and databases all cross our bench.
Because we're local, you have a choice most national firms can't offer: drop your device off in person at our Bristol location, Monday to Friday, 9am to 5:30pm, or post it to us if that's easier. Either way, you get a free written diagnostic and a fixed quote first — and on most jobs, it's no fix, no fee.
From a single camera card to a multi-disk business array — each links to the detail.
From Clifton to Brislington, we recover data for homes and businesses right across the city — and you're never far from our central location.
Being local means you can hand your device to us in person and talk it through — or post it if that suits you better.
Tell us the device and what happened, and we'll give you a likely price before you come in.
Bring your device — or just the drive for laptops, NAS and servers — to our Bristol location Mon–Fri 9am–5:30pm, or post it to us fully insured.
We assess it, usually within 48 hours, and send a fixed quote before any work begins.
We recover, verify against a file listing, and you collect in person or we ship it back on fresh storage.
Drop-offs skip the post entirely. Urgent business cases can often be prioritised — just ask when you call.
Reviews from people we've helped right across Bristol.
An external drive with our whole photo library stopped working. I dropped it in at Castlemead, had a quote the next day and collected it that Friday. Couldn't fault them.
My laptop wouldn't boot with two years of work on it. They took the drive, recovered everything and explained the whole thing in plain English. Brilliant local service.
Our small studio's RAID failed mid-project. Being able to walk it round to them and talk it through made all the difference. Everything back within the week.
SD card of my daughter's first year came up blank. I'd given up. They recovered every photo. Honest, fast and right here in the city.
Clear pricing, no jargon, and a fixed quote before they touched it. My old Mac's drive was recovered without any drama. Highly recommend.
Dropped my work USB and it stopped reading. They rebuilt it and got the files off the same week. Lovely to deal with a proper local company.
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Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
We're at Castlemead in central Bristol, BS1 3AG. You can drop your device off in person Monday to Friday, 9am to 5:30pm, or post it to us if that's easier. Either way you get a free written diagnostic and a fixed quote before any work begins.
Yes — that's one of the advantages of using a local Bristol company. Bring your device to our Bristol location Monday to Friday, 9am to 5:30pm. For laptops, NAS units and servers, take the drive or drives out first and bring just the drives, labelled. It's worth calling ahead so we can be ready for you and give you a likely price.
Effectively everything that stores data — hard drives, SSDs, USB sticks, SD and camera cards, Macs and MacBooks, Windows laptops and PCs, external drives, RAID arrays, NAS units, servers, virtual machines and databases. From accidental deletion and formatting to clicking drives, water damage, failed arrays and ransomware, it's worth a free diagnostic.
Everything is done in-house by our own engineers. Your device is never shipped off to a third party. That's how we've kept a track record built over 25 years and a 4.9-star reputation across the city.
On most jobs, yes. For drive-level repairs we take a 50% deposit upfront and the balance is only due if we recover your data — so if we can't, you're not left with the full bill. Your free written quote sets this out before any work starts.
It depends on the device and the fault, but as a guide: USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT. Every job opens with a free diagnostic and a fixed written quote, so you always know the price first.
Free written diagnostic, no fix no fee on most jobs, and over 25 years of recovering the irreplaceable from the heart of the city. Drop it off at Castlemead, or post it in.