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Specialist recovery · cryptocurrency wallet

Locked out of your own crypto wallet? We may be able to help.

If you can no longer get into a wallet that's yours — a forgotten password, a seed phrase with a few words missing, or a wallet file that's been deleted, corrupted or left on a failing drive — there is often a way back in. We work only for the rightful owner, recover or repair the wallet data, and help rebuild access where enough information survives.

Free assessment
Rightful owner only
Honest about the odds
~ wallet_2026-001 — live RECOVERED
$ bdr recover wallet.dat
 Source: failed laptop SSD · owner verified
 Status: WALLET FILE CORRUPTED — will not open
 Wallet: Bitcoin Core · encrypted

$ bdr engineer-working
 Drive image: taken · wallet.dat carved
 Wallet file: repaired · structure valid
 Password: rebuilt from owner hints

$ bdr verify
 ✓ wallet.dat — recovered + opens
 ✓ keys — intact · owner in control
 ✓ access restored — funds untouched
!

Lost access? Don't keep guessing — and beware 'recovery' scams.

If you've lost access to your own wallet, stop trying random passwords — too many attempts can lock some wallets for good — and if the wallet file was on a drive that's failing or was deleted, stop using that drive. Gather whatever you do remember: old passwords, partial seed words, the wallet software, any backups. One warning: we can only help the rightful owner back into their own wallet. We cannot reverse blockchain transactions or recover crypto sent to a scammer or the wrong address, and anyone who promises to get your stolen crypto back is almost certainly a scam. Note we cannot do anything when a scammer contacts you to promise you have crypto and you need to pay money to release it, this is a scam and you need to report the scam to the police.

// what we can — and can't — do

Honest about what's possible.

Crypto recovery is full of false promises. Here is the truth: where enough of your own wallet survives, we can often help — but some things genuinely cannot be done, by anyone.

Where we can often help
Forgotten passwordPartial seed phraseCorrupted wallet fileDeleted wallet fileFailed or damaged driveOld wallet formatsSeed word orderMisspelt seed words
What we can't do — and nor can anyone
Fully lost seedReverse a transactionRecover scammed cryptoWrong-address sendsCrack a strong passwordSomeone else's walletGuaranteed results

If you were scammed, or sent crypto to the wrong address, no legitimate service can reverse it — and anyone who says they can is running a second scam. We only ever help the rightful owner back into their own wallet, and we tell you the odds honestly before any work.

// wallets & coins we work with

Wallets and coins we work with.

We work with the main wallet software and file formats, across the major coins. If your wallet or its file is recoverable, the make and the coin rarely matter.

Bitcoin CoreElectrumExodusMetaMaskMyEtherWalletMultibitArmoryBlockchain.comTrust WalletLedgerTrezorKeepKeyColdcardBitBoxwallet.datKeystore JSONBIP39 seedPaper walletBitcoinEthereumAltcoins

Desktop and software wallets · wallet.dat and keystore files · BIP39 seed phrases · paper and backup wallets · the major coins and tokens.

// our recovery process

How wallet recovery works.

Wallet recovery starts with confirming the wallet is yours and being honest about the odds. We recover or repair the wallet data, then help rebuild access from whatever information survives — never by guessing blindly or touching anyone else's wallet.

01

Free assessment & ownership

Tell us what you've lost and what you still have. We confirm the wallet is yours, look at what survives, and tell you honestly whether recovery is realistic.

02

Recover the wallet data

If the wallet file is deleted, corrupted or on a failing drive, we image the drive and recover or repair the wallet.dat or keystore first.

03

Assess what survives

We establish exactly what you have to work with — a partial seed, a remembered password pattern, an old backup — and what is missing.

04

Reconstruct access

Where enough survives, we rebuild access: completing a partial seed by valid combinations, or recovering a password from the hints you remember.

05

Verify with the owner

We confirm the recovered wallet opens and that you, the owner, are in control. Your keys and funds stay yours throughout.

06

Hand back securely

We return the recovered wallet and access details securely and privately, and securely wipe our copies afterwards.

07

Honest outcome

If the information genuinely isn't there to recover access, we tell you straight, rather than charging for the impossible.

// what we recover from

Locked out. Often, a way back.

We help the rightful owner recover access to their own crypto wallet — recovering or repairing the wallet file, and rebuilding access from a partial seed or a remembered password, where enough survives.

Owner only
we verify it's yours
Wallet file
recovered or repaired
Partial seed
completed if valid
Honest odds
told up front
Private
keys stay yours
25 yrs
Recovering data
// get a custom quote

Get a custom quote

Tell us what happened and we will get back to you, usually within one working day.

Prefer to call? 0117 332 1137 · Mon–Fri 9am–5:30pm

// pricing

Honest, per-case pricing.

No hidden fees, no upfront fee to chase the impossible — just a free assessment and a written quote before any work starts.

Cryptocurrency wallet recovery
Free assessment
Wallet recovery is quoted per case after a free assessment — cost depends on what is lost and what survives. We only quote where recovery is realistic.
  • Free assessment and honest odds
  • Written quote before any work begins
  • We only quote where it is realistic
// recent recoveries

Access restored. Owners back in.

A snapshot of recent wallet recoveries. Details kept deliberately vague and private.

// CASE 2026-041recovered
Bitcoin Corewallet.datCorrupted

Wallet file corrupted on a failing laptop drive.

We imaged the drive, carved and repaired the wallet.dat, and the owner's existing password opened it. Access restored, keys intact.

// CASE 2026-034recovered
ElectrumSeed phrase2 words lost

Recovery phrase with two words missing and one misspelt.

We reconstructed the valid seed from the words the owner had, checked it against the wallet, and restored access.

// CASE 2026-027recovered
Encrypted walletPasswordForgotten

Forgotten password where the owner recalled its structure.

Using the pattern and characters the owner remembered, we recovered the password and opened their wallet. No guesswork beyond their own hints.

// CASE 2026-019recovered
TrezorHardware walletDamaged + partial seed

Damaged Trezor with two recovery words uncertain.

The owner's hardware wallet was failing and two recovery words were unclear. We reconstructed the valid seed phrase and restored the wallet to a new device. Access restored.

// client reviews

Wallets reopened. Owners relieved.

Reviews from owners we helped regain access to their own wallets.

★★★★★
I had a corrupted Bitcoin wallet file on a dead laptop and thought it was hopeless. They recovered the file and I was back in with my own password. Honest and brilliant.
D
Daniel K.Bristol · November 2024
★★★★★
Two words missing from my seed phrase and every recovery site online looked like a scam. These were upfront, professional, and actually reconstructed it. Cannot thank them enough.
P
Priya S.Bath · April 2023
★★★★★
They were honest from the start about what was and was not possible, recovered my old wallet, and never once over-promised. Exactly what you want.
M
Mark T.Bristol · August 2021
★★★★★
My Ledger stopped working and I panicked about my coins. They restored everything from my recovery phrase to a new device and talked me through it calmly. Genuine experts.
R
Robert F.Bristol · February 2025
// sending your device in

Two simple steps.

Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.

1

Send us your device

Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.

How to pack it
  • Package the device into a small, sturdy box or padded envelope.
  • Leave out caddies, cables and power supplies — we won’t need them for the recovery.
  • Include your details inside the package: name, address, phone and email — on a slip of paper, or use our shipping form — then seal it up.
Post toBristol Data Recovery
Castlemead, Lower Castle Street
Bristol BS1 3AG
Shipping formPDF · print & include with your devicePDF ↓

Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.

2

Need more information?

If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.

An engineer reviews every enquiry personally — we usually reply within 30 minutes during the day. Prefer to call? 0117 332 1137.

Thanks — your message is in.

We’ll be in touch shortly. For anything urgent, call 0117 332 1137.

// frequently asked questions

Wallet recovery, answered.

The questions we are asked most about cryptocurrency wallet recovery.

Sometimes — it depends entirely on what survives. If the wallet file is deleted, corrupted or on a failed drive, we can often recover or repair it. If you have part of your seed phrase or remember part of your password, we can often rebuild access. If everything is genuinely lost with nothing to work from, then honestly, no one can.

No — and this is important. Blockchain transactions cannot be reversed, and no legitimate service can recover crypto that was sent away or stolen. Anyone who promises to get scammed or transferred crypto back is almost certainly running a scam. We only help owners regain access to their own wallets.

Often, if you remember something about it: its length, some characters, or how you usually build passwords. We use what you remember to recover it. We do not blindly crack strong, completely unknown passwords; that is not realistically possible and we will not pretend otherwise.

Frequently, yes. If only a few words are missing, misspelt or out of order, the way seed phrases are structured often lets us reconstruct the valid phrase and restore access. The more words you have, the better the odds.

Yes, this is core data recovery. We image the drive, recover the wallet.dat or keystore file and repair it where needed, so it opens again in your wallet software with your own credentials.

Never share your full seed phrase or private keys with anyone you are not sure of — that is how a lot of crypto is stolen. For file recovery we do not need them. Where we are reconstructing a partial seed or password, we explain exactly what we need and why, and you stay in control.

A fair question. We are a long-established Bristol data recovery business with a real address and phone number; we assess first and tell you honestly whether recovery is realistic; we never ask for upfront fees to recover stolen funds as it is not something we can help with; and we only quote where we genuinely think we can help.

Only wallets you own. We confirm ownership before doing any work, and we will not attempt to access a wallet that is not yours. Recovering someone else's wallet without their authority is something we will not do.

The main software wallets and file formats — Bitcoin Core, Electrum, Exodus, MetaMask and others, wallet.dat and keystore files, and BIP39 seed phrases — across the major coins. The wallet and coin rarely change whether the data itself is recoverable.

Often, if it is yours and you still have your recovery seed — those words restore your wallet to a new device, so a forgotten PIN or a broken Ledger or Trezor usually is not the end. If the seed is partly lost we can often rebuild it; if it is completely gone the options are very limited and depend on the device. We will always tell you honestly what is realistic, and we only work on a hardware wallet that is yours.

The assessment is free. Wallet recovery is then quoted per case, depending on what is lost and what survives, and we only quote where recovery is realistic. You get a written quote before any work, with no upfront fee to chase the impossible.

// locked out of your wallet?

Still your wallet? Let's see if we can help.

Free assessment, an honest answer on the odds, and recovery of your wallet file or access where enough survives — for the rightful owner only. Talk to us today.

Call us — 0117 332 1137
Mon–Fri · 9am–5:30pm · No fix, no fee
Start a free diagnostic →