Business & enterprise

Business & enterprise data recovery.

When a server, RAID array or NAS goes down, every hour counts. We recover business-critical data in-house — RAID, SAN, virtual and physical servers, VMs and databases — with a dedicated contact, NDAs and invoicing as standard, and your data never leaving the UK.

Free 48-hour diagnostic
Handled in-house
No fix, no fee · most jobs
// in short

Downtime handled, data kept private.

RAID, NAS, SAN, servers, VMs and databases recovered by our own engineers. Priority on business-critical jobs, a single point of contact, with NDAs and invoicing as standard.

In-house
Never outsourced
NDA
& chain of custody
Invoicing
PO & 30-day terms
Priority
Business-critical
// what we recover

Business systems we recover.

From a single failed server to a multi-disk array or a virtualised environment — recovered in-house, never outsourced.

01

RAID arrays

All levels — 0, 1, 5, 6, 10, 50 — on SATA, SAS or SCSI, even with multiple failed disks.

02

NAS units

Synology, QNAP, WD and others, across Btrfs, ext4, ZFS and SHR file systems.

03

SAN storage

Storage area networks and enterprise volumes, reconstructed from imaged members.

04

Physical & virtual servers

Windows and Linux servers, plus VMware and Hyper-V virtual machines.

05

Databases

SQL Server, Oracle and Exchange — repaired and recovered, not just copied.

06

Ransomware & encrypted

Recovery from ransomware-hit servers and encrypted volumes where possible.

Dedicated pages: RAID · NAS · SAN · Servers · Virtual machines · Databases · Ransomware.

// built for business

Built for business-critical situations.

Downtime is expensive, so business jobs are handled differently from the moment you get in touch.

01

A single point of contact

You deal directly with the engineer on your case — no call centre, no scripts.

02

Priority handling

Business-critical recoveries go to the front of the queue, with a realistic turnaround up front.

03

A written quote first

A free diagnostic, then a fixed written quote before any chargeable work begins.

04

No fix, no fee

Applies to most jobs; physical and forensic work takes a 50% deposit toward parts and bench time.

// security & compliance

Security, confidentiality & compliance.

Your business data is handled to a standard that stands up to scrutiny — in-house, in the UK, and confidential.

ICO-registered (No. ZC173784) and compliant with the UK GDPR and Data Protection Act 2018.
Non-disclosure agreements as standard for business clients, at no extra cost.
Documented chain of custody for legal, HR, insurance and forensic cases.
All work in-house by our own engineers — your data is never outsourced and never leaves the UK.

More on how we handle your data: Data security & confidentiality.

// invoicing & terms

Invoicing & terms.

We make it easy to work with us as a business. We can invoice your company and accept purchase orders, with 30-day terms available for established accounts. For physical, DVR and forensic recoveries we take a 50% deposit toward donor parts and bench time, with the balance due on successful recovery. Everything is agreed in writing before we begin, so there are no surprises on the invoice.

// how it works

How it works for business.

A simple, secure path from failure to verified return.

01

Get in touch

Call, email or WhatsApp us with what's happened — we'll advise on the safest next step.

02

Free diagnostic

Send the drives in by insured post or drop them off; we diagnose the fault and confirm what's recoverable.

03

Written quote

You get a fixed, written quote and turnaround before any chargeable work starts.

04

Recover & verify

We recover in-house, verify the data, and return it on fresh encrypted media or secure download.

For RAID, NAS or SAN: take the drives out, label each with its bay order, and send the disks only — not the enclosure or controller. We image each drive read-only and rebuild the array virtually, so nothing is written to your data.
We don't offer on-site recovery or collection — recoveries are carried out in our own facility for security and the best results.
// sending your device in

Two simple steps.

Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.

1

Send us your device

Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.

How to pack it
  • Package the device into a small, sturdy box or padded envelope.
  • Leave out caddies, cables and power supplies — we won’t need them for the recovery.
  • Include your details inside the package: name, address, phone and email — on a slip of paper, or use our shipping form — then seal it up.
Post toBristol Data Recovery
Castlemead, Lower Castle Street
Bristol BS1 3AG
Shipping formPDF · print & include with your devicePDF ↓

Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.

2

Need more information?

If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.

An engineer reviews every enquiry personally — we usually reply within 30 minutes during the day. Prefer to call? 0117 332 1137.

Thanks — your message is in.

We’ll be in touch shortly. For anything urgent, call 0117 332 1137.

// faq

Common questions.

Quick answers to what people ask most.

Yes. Business-critical jobs are prioritised and we'll give you a realistic turnaround up front. We work Monday to Friday, 9am to 5:30pm — we're not a 24/7 operation, but urgent business cases go to the front of the queue, and you can reach us out of hours on WhatsApp.

Yes. We can invoice your business and accept purchase orders, with 30-day terms available for established accounts. Physical, DVR and forensic recoveries take a 50% deposit toward parts and bench time, with the balance due on successful recovery.

Completely. We're ICO-registered and GDPR-compliant, we work under an NDA as standard for business clients at no extra cost, and we can provide a documented chain of custody. All work is done in-house and your data never leaves the UK.

Take the drives out, label each with its bay or slot order, and send the disks only — not the enclosure, controller or chassis. We image each drive read-only and rebuild the array virtually, so nothing is written to your data.

No — we don't offer on-site recovery or collection. Recoveries are carried out in our own facility for security and the best chance of success. You can drop drives off by appointment, or send them in fully insured by a tracked service.

It depends on the system: RAID and NAS start from £500, virtual machines and databases from £800, and SAN from £1,250 — all plus VAT, with a free diagnostic and a written quote before any work. No fix, no fee applies to most jobs.

// data loss stopping work?

Server or array down? Let's get you running.

Talk to us for a free diagnostic and a written quote. Your data stays in-house, in the UK, and confidential — with priority on business-critical jobs.

Call us — 0117 332 1137
Mon–Fri · 9am–5:30pm · No fix, no fee
Start a free diagnostic →