Deleting a file does not erase it straight away — the data stays on the device until something overwrites it. Stop using the device, and we can often recover deleted files from any hard drive, SSD, USB stick or memory card, in-house.
$ bdr diagnose /dev/sdb → Device: SanDisk SD card (128 GB) · camera → Status: DELETED FILES — 1,240 photos removed → Client: Pearson, A. · Westbury BS9 $ bdr engineer-working → Forensic image: taken · originals untouched → Deep scan + carve: JPEG/RAW signatures → Found: 1,236 / 1,240 files (99.6%) $ bdr verify → ✓ holiday_photos — 1,236 files → ✓ all preview OK — intact → ✓ deleted shots — recovered
Deleted files stay on your device only until new data overwrites them. Every photo taken, file saved or app updated can destroy what is still recoverable. Don't save anything new to the device, and don't install recovery software onto it — set it aside and talk to us. The sooner you stop, the more we can get back.
Most deleted data is far from gone — but a few things can put it permanently out of reach. These are the situations we recover from most often.
We recover deleted files from every kind of storage and every major brand. If it holds your files, we can almost certainly help.
Hard drives · SSDs · USB sticks · SD, microSD and CF cards · external and portable drives · the drives inside laptops, PCs and Macs.
Deleted file recovery is a careful, copy-first process. We never work on your original device — we image it, then recover your files from that copy, in the right order.
Tell us what was deleted and from which device. We assess whether the data is still there and recoverable, and send a written quote — usually within 48 hours.
We take a forensic image of your device and work only on that copy, so nothing on your original is changed or overwritten.
We recover files that are still referenced in the file system but marked as deleted — usually the quickest wins.
For files no longer indexed, we carve them out of the raw data by their file signatures — photos, documents, video and more.
We check that the recovered files open correctly and are intact before anything is returned to you.
We return your recovered files on fresh media, organised and ready to use.
We backup your data to either an external drive and ship it back to you, or we also offer a free download service for your data up to 75GB.
We recover deleted files from hard drives, SSDs, USB sticks, memory cards and external drives — documents, photos, video, email and more, always from a forensic copy of your device.
Tell us what you have lost and we will get back to you, usually within one working day.
We will be in touch shortly. For anything urgent, call 0117 332 1137.
No hidden fees and no pressure — just a free diagnostic and a written quote before any work starts.
A snapshot of recent deleted-file recoveries across different devices. Names redacted, results verified.
The card had not been reused. We imaged it, carved the JPEG and RAW files back out by signature, and recovered almost every shot.
Removable media skips the Recycle Bin, so the delete was instant. We recovered the files straight from the file table, fully intact.
Imaged the drive and ran a deep scan, recovering the deleted folder and its contents before anything could overwrite them.
Reviews from real clients whose deleted files we brought back.
I accidentally deleted all of my holiday photos from my SD card. They recovered every single one of them. I was so relieved — brilliant service.
I emptied the Recycle Bin and lost an entire work folder. They got it all back the very next day. Quick, friendly and very reassuring.
I deleted files off my USB stick by mistake and panicked. They recovered everything quickly and cheaply. I cannot recommend them enough.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
The questions we are asked most about recovering deleted files.
Yes, very often. Deleting a file does not erase the data — it simply marks the space it uses as free. Until that space is overwritten by something new, the file is usually recoverable. The key is to stop using the device straight away.
Stop using the device immediately. Do not save anything new to it, do not take more photos, and do not install recovery software onto the affected drive — any of these can overwrite the deleted files for good. Then get in touch with us.
Yes — deleted photos and videos are one of the most common things we recover. As long as the card has not been heavily reused since, we can usually carve the images back out of the raw data, even after the card has been emptied.
Sometimes, but it is less likely than on a hard drive, USB stick or memory card. Most SSDs use TRIM, which permanently erases deleted data very quickly. We will always tell you honestly at the diagnostic stage what is realistically recoverable in your case.
Not necessarily. Emptying the bin removes the file's index entry but leaves the actual data on the drive until it is overwritten. If you stop using the device, we can usually still recover it.
Hard drives, SSDs, USB sticks, SD, microSD and CF cards, external and portable drives, and the drives inside laptops, PCs and Macs. If it stores files, we can usually help.
Deleted file recovery is £250 + VAT for memory cards and USB sticks, and £300 + VAT for hard drives, with a free diagnostic first and no fix, no fee on most jobs. It is a logical recovery, so it is usually one of our lower-cost services — and we always confirm the exact price in writing before any work begins.
Most deleted file recoveries are completed within 1 to 3 working days, and often sooner. The initial diagnostic is usually finished within 48 hours. Urgent cases can often be prioritised — just let us know.
Every major brand of hard drive, SSD, USB stick and memory card, including Samsung, SanDisk, Kingston, Western Digital, Seagate, Lexar, Crucial, Sony, Toshiba, Transcend, PNY, Verbatim, Integral, ADATA, Corsair, Kioxia, Silicon Power, Hitachi, Maxtor and Team Group.
You can drop it off at our Bristol location Monday to Friday, 9am to 5:30pm, or post it to us fully insured. Ensure the device is packaged and sealed, include your full contact details inside the package including Name, Address, Phone Number and Email Address so we can fully book it in. Once we have it, we will run the free diagnostic and send you a written quote before any work begins.
Free diagnostic, no fix no fee on most jobs, and deleted-file recovery from any drive, stick or card. The sooner you stop, the more we get back. Start today.