A failed drive in Bath doesn't mean a trip to London or a faceless national lab. We're Bristol Data Recovery — just down the A4, around 13 miles away — recovering hard drives, SSDs, camera cards, NAS units and servers in-house for over 25 years. Drop it off in Bristol on your way through, or post it in. Free diagnostic, no fix no fee on most jobs.
Around 13 miles and 25 minutes from Bath to our Bristol bench — post it, or drop it off in person.
From the city centre out to the surrounding villages and down towards Keynsham, the service is the same: drop it off in Bristol, or post it in fully insured.
Bath is one of the most photographed cities in Britain — a UNESCO World Heritage site of Georgian crescents, Roman baths and honey-coloured stone, drawing millions of visitors a year. It's also home to around 95,000 residents, the University of Bath and Bath Spa University, and a busy mix of creative studios, professional firms and independent businesses.
That makes for a lot of irreplaceable data: wedding and tourism photographers shooting across the city, students with dissertations and portfolios, architects and accountants with client files, and households with years of memories on a single external drive. When that storage fails, it can feel like a catastrophe.
In most cases, it isn't. The majority of "dead" drives still hold their data intact — the fault is in the electronics, the heads or the file system. The data simply needs lifting off safely, the first time, by someone who does this every day.
We're Bristol-based, around 13 miles down the A4, and we've recovered exactly this kind of data for Bath customers for over 25 years. Because we're close, you have options: drop your device off at our Bristol location if you're heading that way, or post it in fully insured. Every job starts with a free diagnostic and a fixed quote, and on most jobs it's no fix, no fee.
Four of the jobs we see most often from across the city.
Bath is close enough that many customers simply drop the drive in — but the post is just as easy if you'd rather not travel.
Call or message us with the device and the fault. We'll give you a likely price up front.
Bring your device — or just the drive for laptops, NAS and servers — to our Bristol location Mon–Fri 9am–5:30pm, or post it fully insured.
We assess it, usually within 48 hours, and send a fixed written quote before any work begins.
We recover, verify against a file listing, and you collect in person or we post it back on fresh storage.
Drop-offs skip the post entirely. Urgent cases can often be prioritised — just ask when you call.
A snapshot of what we handle for Bath customers — each links to the detail.
A few words from customers we've helped around the city.
My external drive of family photos died. I dropped it in at Bristol on my way to work and had everything back within the week. So much easier than I expected.
My laptop wouldn't start with my whole dissertation on it. They took the drive, recovered the lot and kept me posted the whole way. Lifesavers.
A full card of wedding photos came up blank in the camera. Every shot recovered. Clear price, no fuss, and posting it from Bath was simple.
Our studio NAS failed with two drives down. They walked me through pulling the disks and had us running again in days. Genuinely brilliant.
// Sample reviews shown for layout — replace with verified customer reviews before this page goes live.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
We're based in Bristol, around 13 miles down the A4 — roughly 25 minutes from Bath. We've recovered data for Bath and North East Somerset customers from there for over 25 years. You can drop your device off at our Bristol location Monday to Friday, 9am to 5:30pm, or post it to us fully insured.
Whichever suits you. Bath is close enough that many customers drop the drive in on their way through Bristol — bring just the drive for laptops, NAS and servers, labelled. If you'd rather not travel, post it fully insured and tracked. Either way you get a free diagnostic and a fixed quote first.
Everything that stores data: hard drives, SSDs, USB sticks, camera cards, Macs, laptops, external drives, RAID arrays, NAS units, servers and databases. From formatted cards and dropped drives to failed arrays and ransomware, it's worth a free diagnostic.
All of Bath and the surrounding area — including Bathwick, Widcombe, Combe Down, Oldfield Park, Larkhall, Twerton, Keynsham, Saltford, Bradford-on-Avon, Midsomer Norton and Radstock. The service and pricing are the same wherever you are.
Most jobs are recovered within 3 to 4 working days, with the free diagnostic usually done inside 48 hours. As a guide, USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT — always with a fixed written quote first, and no fix, no fee on most jobs.
Free written diagnostic, no fix no fee on most jobs, and over 25 years of experience just 13 miles away. Drop it off in Bristol, or post it in fully insured.