We're Bristol Data Recovery — one expert team, one Bristol bench, trusted right across the region for over 25 years. We don't have branch offices dotted around; we don't need them. If you're close, drop your device off in person. If you're further out, post it in fully insured and we return it the same way. Find your town below.
From Bristol we cover Somerset, Gloucestershire, Wiltshire, Devon and Dorset — drop-off for the towns nearby, insured post-in for the coast.
Everything we recover is handled in-house, by the same engineers, on the same equipment — never shipped off to a third party. That's how we've kept our results and our reputation consistent for over a quarter of a century, whether a drive comes from a desk three miles away or a harbour a hundred miles down the coast.
The only thing that changes from town to town is how your device reaches us. For the towns close to Bristol, dropping in is quickest. For the coast and the far west, the post is simpler — and we've made it painless, with clear packing guidance and free insured return shipping.
Whichever town you're in, the essentials are the same: a free written diagnostic, usually within 48 hours; a fixed quote before any work begins; and no fix, no fee on most jobs. Pricing is consistent region-wide, from £250 + VAT for cards and USB sticks, £300 + VAT for hard drives and SSDs, and £500 + VAT for RAID, NAS and servers.
Pick your town below for local detail — the areas we cover, the faults we see most, and the answers to the questions we're asked most often.
Bristol and the towns within easy reach — close enough to drop your device in, or post it if you'd rather.
Wherever you are in the city, you're covered by our Bristol service. A few of the areas we recover from:
County town to coast — a clear run up the M5, drop-off or post.
Up the M5 to the Severn vale and the Cotswold edge.
East along the M4 and down the A36 to the plain.
Further west — post your device in, fully insured, and we return it the same way.
The south coast — insured post-in, with free return shipping.
However far you are, getting your device to us is simple — and it always starts with a free diagnostic and a fixed quote.
Bring your device to our Bristol location Mon–Fri 9am–5:30pm. For laptops, NAS and servers, bring just the drive or drives, labelled with their order.
Pack it so nothing can move and send it tracked and insured. Include your name, address, phone and email so we can quote first.
We assess it, usually within 48 hours, and send a written quote before any work begins. No fix, no fee on most jobs.
We recover, verify against a file listing, and you collect in person or we post your data back on fresh storage with free shipping.
Consistent pricing and turnaround across the whole region — wherever your device starts its journey.
If you're anywhere in the South West, we can help — drop-off or insured post-in, with a free diagnostic and no fix, no fee on most jobs. Over twenty-five years of recovering the irreplaceable.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.