Deleted VM, a corrupt virtual disk, a broken snapshot chain or a datastore down? We recover virtual machines on VMware, Hyper-V, Proxmox and every other platform. We repair the virtual disk, rebuild the snapshot chain and recover the data inside — all from copies, never your originals.
$ bdr diagnose /dev/vmfs → Host: VMware ESXi · VMFS · VMDK → Status: VM DELETED — removed from inventory → Client: Hayes, M. · Fishponds BS16 $ bdr engineer-working → Datastore: scanned · blocks intact → VMDK: rebuilt from datastore → Guest: NTFS mounted · files back $ bdr verify → ✓ virtual machine — 1.4 TB → ✓ SQL databases — restored → ✓ VM recovered — data back
If a virtual machine won't boot, a snapshot chain has broken or a datastore is showing errors, stop writing to it. Consolidating snapshots, retrying a merge or letting the host keep running can overwrite the very data we need, and powering on a VM on a damaged datastore can make things worse. Note the VM, the disk files and the datastore, leave them as they are, and call us. The first attempt at recovery is the safest.
From a deleted VM to a broken snapshot chain, these are the virtual machine failures we recover from most — deleted, corrupt, snapshot and datastore.
We recover every virtual machine — VMware, Hyper-V, Proxmox, Citrix, VirtualBox and the rest — every virtual disk format, on any datastore. The platform decides the method, not whether we can help.
VMware ESXi, vSphere, Workstation and Fusion · Microsoft Hyper-V · Proxmox VE, Citrix XenServer, XCP-ng, Oracle VirtualBox, KVM and Nutanix · VMDK, VHDX, VHD, VDI and QCOW2 · VMFS, NFS and CSV datastores · snapshots, checkpoints and thin-provisioned disks.
Virtual machine recovery works on two layers — the virtual disk and the data inside it. We get the virtual disk files safely off the datastore, repair the disk and any snapshot chain, then mount it and recover the guest operating system, databases and files — all from copies.
Tell us the setup — hypervisor, virtual disk format, what happened to which VMs. We assess it and send a written quote, usually within 48 hours.
We take a read-only copy of the virtual disk files — VMDK, VHDX, VDI or QCOW2 — and where the datastore or its storage has failed, we rebuild that first so nothing is written to your originals.
Where the underlying RAID, NAS or SAN has failed, or a physical drive needs work, we repair and image it. Drive-level repairs need 50% of the fee upfront.
We repair the virtual disk — descriptor, headers, grain tables — and reconstruct any broken snapshot or checkpoint chain into a single consistent disk.
We mount the repaired disk and recover the guest file system and what is on it — Windows or Linux, files, SQL and Exchange databases, application data — repairing it where needed.
We check the recovered virtual machines, files and databases actually open and are complete before anything is returned to you.
We return your recovered VMs or their data on new storage, ready to import and power back on.
We recover every virtual machine — VMware, Hyper-V, Proxmox and the rest — repairing the virtual disk, rebuilding the snapshot chain and recovering the data inside, whatever has happened to the host or storage.
Tell us what happened and we will get back to you, usually within one working day.
We will be in touch shortly. For anything urgent, call 0117 332 1137.
Clear, tiered pricing for virtual machine recovery — with a free diagnostic and a written quote before any work starts.
A snapshot of recent virtual machine recoveries across deleted VMs, broken snapshots, corrupt disks and datastore failures. Names redacted, results verified.
The VMDK was gone from the inventory but its blocks were still on the datastore. We rebuilt the virtual disk and recovered the whole VM.
The AVHDX checkpoint chain was broken. We rebuilt the chain into a single VHDX and recovered a consistent, bootable VM.
A power cut had damaged the datastore. We rebuilt the VMFS and recovered all six virtual machines and their data.
The VHDX header was damaged. We repaired the virtual disk and recovered the SQL databases inside it.
The QCOW2 image was left inconsistent. We rebuilt it and recovered the Linux guest and its application data.
The datastore sat on a failed array. We rebuilt the RAID, recovered the datastore and every VM on it.
Reviews from real Bristol and South West clients whose virtual machines we recovered.
One of our team deleted a live virtual machine and we thought it was gone for good. They rebuilt the disk and recovered the whole VM. I cannot recommend them enough.
Our VMFS datastore corrupted and took every virtual machine with it. They recovered all of them. Worth every penny and a relief to deal with.
A checkpoint merge failed on our Hyper-V VM and it wouldn’t boot with all our work on it. They rebuilt the chain and got it back. Fast, fair and completely honest.
Our SQL Server VM had a corrupt virtual disk and two other firms gave up. These repaired it and recovered the databases. Genuine experts.
Gave us a clear quote up front, no fix no fee, and kept us updated throughout. Recovered our whole ESXi datastore after it corrupted. Brilliant service.
Our Proxmox VM got corrupted during a migration and I feared the worst. They rebuilt it and recovered everything. Honest, skilled and reassuring.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
The questions we are asked most about recovering a virtual machine.
Usually, yes, if you act quickly. A deleted VM normally leaves its virtual disk blocks on the datastore until they're overwritten. Stop the host writing to that datastore and contact us — we rebuild the virtual disk and recover the whole machine, the sooner the better.
Almost never. A VM that won't start usually has a corrupt virtual disk, a broken snapshot chain or a lost config, while the data inside is intact. We repair the VMDK or VHDX, rebuild any snapshot chain and recover the machine and its contents.
Yes — this is one of the most common VM failures. When a snapshot or checkpoint chain is orphaned, broken or fails to merge, the VM won't boot. We reconstruct the base and delta disks into a single consistent virtual disk and recover a working machine.
Usually, yes. We repair virtual disks at the format level — descriptor, headers, grain tables and block maps — for VMDK, VHDX, VHD, VDI and QCOW2, then mount the disk and recover the guest file system and data inside it.
A single virtual machine or virtual disk on healthy storage starts at £800 + VAT. A full datastore or host with multiple VMs starts at £1,200 + VAT, depending on the storage and the work needed. Every job starts with a free diagnostic and a written quote, and most are no fix, no fee.
On most jobs, yes. Where drive-level repairs are needed we take a 50% deposit upfront and the rest is only due if we recover your data — so if we can't, you are not left with the full bill.
Every platform — VMware ESXi and vSphere, Microsoft Hyper-V, Proxmox, Citrix, VirtualBox, KVM and Nutanix — and every virtual disk format, including VMDK, VHDX, VHD, VDI and QCOW2. The platform decides the method, not whether the data can be recovered.
Yes. Where the RAID, NAS or SAN holding your virtual machines has failed, we rebuild the underlying storage first, then recover the datastore and every VM on it. The virtualization layer and the storage layer are both things we handle.
Yes. Once we've recovered and mounted the virtual disk, we recover the guest file system and what's on it — Windows or Linux files, SQL Server and Exchange databases, application data — and repair them where needed, checking they open before returning them.
A single VM or virtual disk is usually done within 3 to 4 working days. A full datastore or host, or a job where the underlying storage has failed, takes 4 to 7 working days. The free diagnostic is normally finished within 48 hours, and urgent business cases can often be prioritised.
If the storage is healthy you can often send the virtual disk files on a drive, or post the disks the datastore lives on, fully insured — or drop them at our Bristol location Monday to Friday, 9am to 5:30pm. Label any RAID disks with their bay order and include your name, company, address, phone number and email so we can book it in and quote before any work begins.
Free diagnostic, tiered pricing from £800, and no fix no fee on most jobs — every virtual machine recovered, VMware, Hyper-V, Proxmox and the rest, disk and data. Start your recovery today.