Plymouth doesn't have a specialist recovery lab — but it doesn't need one. We're Bristol Data Recovery, and we've recovered hard drives, SSDs, camera cards, NAS units and servers for Ocean City customers for over 25 years. There's no need to drive up the A38: post your device to us fully insured, and we return it the same way. Free diagnostic, no fix no fee on most jobs.
Around 120 miles from Plymouth to our Bristol bench — so we've made posting in simple, insured and fully tracked.
Plymouth is the largest city on the south coast between Bournemouth and Land's End — around 265,000 people, the home of HMNB Devonport and the Royal Navy, the University of Plymouth and a deep tradition of marine science and engineering, from the Marine Laboratory to the businesses around the Sound. It's a city built on research, records and imagery, all of it stored on drives that occasionally fail.
When they do — a dropped external, an SSD that dies without warning, a camera card that comes up blank — it can feel like the data is gone. In our experience it usually isn't. Most failed drives still hold their data perfectly; the fault is in the electronics, the heads or the file system, not the data itself.
We're Bristol Data Recovery, around 120 miles up the A38 and M5, and we've recovered exactly this kind of data for Plymouth homes and businesses for over 25 years. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes and servers all pass across our bench.
The distance changes nothing about the result — only the logistics, and we've made those painless. Post your device in fully insured and tracked, and we return it the same way. Every job opens with a free written diagnostic and a fixed quote, and on most jobs it's no fix, no fee, so there's no risk in finding out whether your data can come back.
No collection service, and no need for one. The post is quick, insured and tracked, and you keep your device until the moment you send it.
Call or message us with the device and the fault, and we'll tell you the likely cost and exactly how to pack it.
Wrap the device so nothing can move. For laptops, NAS and servers, take the drive or drives out and send just the drives, labelled with their order.
Royal Mail Special Delivery or a courier both work. Include your name, address, phone and email so we can book it in and quote.
We diagnose within 48 hours, recover, verify against a file listing, and post your data back to Plymouth on fresh storage with free next-day shipping.
Posting adds about a day each way. Urgent business cases can often be prioritised — just say so when you call.
Six of the jobs that come in most often from the Ocean City and South West Devon.
A snapshot of what we handle for Plymouth customers — each links to the detail.
Wherever you are around the Sound or out towards the Tamar, the process is the same: post it in fully insured, and we return it the same way.
A few words from customers we've helped around the Ocean City.
My external drive of family photos stopped being recognised. I posted it from Plymstock, had a quote the next day and everything back within the week. Faultless.
SSD in my laptop died overnight with no warning. Clear pricing, no jargon, and my work files were back within four days. Posting from Plymouth was easy.
A card of holiday photos came up blank. They recovered every single shot and the price was exactly as quoted. Couldn't recommend them more highly.
Our office NAS failed with two drives down and we feared the worst. They reconstructed it from the disks and recovered every client file. Professional throughout.
Dropped my work hard drive and it started clicking. They sourced a donor, recovered the lot, and posted it back on a new drive. Brilliant communication.
// Sample reviews shown for layout — replace with verified customer reviews before this page goes live.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
No — we're based in Bristol, around 120 miles up the A38 and M5, and we serve Plymouth and South West Devon from there. There's no need to travel: post your device to us fully insured and tracked, and we return it the same way. The distance changes nothing about the result.
Pack it so nothing can move, then post it fully insured and tracked — Royal Mail Special Delivery or a courier both work. For laptops, NAS units and servers, take the drive or drives out first and send just the drives, labelled with their order. Include your name, address, phone and email so we can book it in and quote before any work starts.
Yes. Packed properly and sent fully insured and tracked, postal recovery is routine — most of our Devon and Cornwall customers use it. We'll tell you exactly how to pack your device when you call, and we return it the same way on fresh storage with free next-day shipping.
All of Plymouth and South West Devon — including Plymstock, Plympton, Devonport, Stonehouse, Mutley, Saltash, Ivybridge, Tavistock and Yelverton. The service and pricing are the same wherever you are.
Most jobs are recovered within 3 to 4 working days once your device reaches us, with the free diagnostic usually done inside 48 hours; posting adds about a day each way. As a guide, USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT — always with a fixed written quote first.
Free written diagnostic, no fix no fee on most jobs, and over 25 years of recovering the irreplaceable. No need to drive up the A38 — post it in fully insured from anywhere in the South West.