Samsung makes some of the fastest, most popular SSDs on the market — but like all solid-state drives, they tend to fail suddenly and without warning. Recovery is often possible; it just takes specialist, chip-level work.
A bricked Samsung SSD usually still holds your data in the NAND. Stop using it, don't reformat or firmware-update it, and get a specialist diagnostic.
Across the SATA, NVMe and portable ranges.
The popular 2.5" SATA SSDs — sudden failure, read-only mode or disappearing from the system.
M.2 NVMe drives from laptops and desktops — controller failure or firmware faults.
USB portable SSDs, often password-protected with hardware encryption.
Older SATA SSDs still in plenty of machines, prone to wear-related failure.
SSDs have no moving parts, so they don't click or grind — they tend to just vanish. The most common cause is controller failure: the chip that manages the drive dies and the SSD bricks, disappearing from the computer entirely, even though the NAND chips still hold your data. Others fail through NAND wear after heavy use (dropping into read-only mode), firmware faults that make the drive appear at the wrong capacity or not at all, or corruption after a power cut. Some Samsung models have had firmware issues addressed by updates over the years — but you should never run a firmware update on a drive that's already failing.
We work around the failed controller or read the NAND directly, and handle encryption where it applies. When the controller has bricked, we can often work around it or read the raw NAND chips and rebuild the data in software. Portable T-series drives that are password-protected need the password, as the encryption is enforced in hardware.
Quick answers to what people ask most.
Often, yes. A common failure is the controller bricking so the drive vanishes, while the NAND chips still hold your data. We can frequently work around the controller or read the NAND directly to recover it.
Not necessarily. An undetected SSD usually means a controller or firmware fault rather than lost data. Stop using it, don't reformat, and let us assess it — the NAND often still holds everything.
Yes, but we'll need the password. The T-series encrypts data in hardware, so the password or key is required to access it. With that, recovery from a failed T7 or T9 is usually possible.
Single SSDs start at £300 + VAT with a free diagnostic first and no fix, no fee on most jobs. Chip-level NAND work is more involved; your exact price is confirmed in writing after the diagnostic, before any work begins.
Don't reformat or update the firmware — send it in for a free diagnostic and we'll tell you what we can recover.