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Hard Drive Recovery Emails and Articles

Seagate 500GB SATA drive ST9500325AS has suddenly decided that it no longer wants to do what I want it to do and has stopped writing information to the disc. I first noticed something was wrong when the seek times slowed right down when I was looking through the drive for stored files. Then on top of that it developed a squealing noise which was at first intermittent and then continuous. The only way to stop the noise was to power down the computer. It was suggested to me that the platters have collided with each other – whatever they are – and that the drive is almost certainly beyond saving now. I was in the middle of performing a backup to DVD using Windows Vista but the screen frozen then displayed the BSOD. I haven’t been able to get anything out of it now at all except the chkdsk blue screen at the start which then restarts itself time and again after you have allowed it to complete its task. With this in mind I now need to try and find a way of clawing back the info on the disc as a lot of it belongs to my daughters who are both keen historians. Anything you can do to help would be much appreciated.

I have a Seagate hard drive 750GB hard drive ST3750630AS that unbeknown to me when I installed it in my computer has a common fault that goes with it. The problem seems to be that when I switch the machine on the system BIOS (or CMOS as I’m used to calling it) does not detect the hard drive and therefore I cannot boot the machine up. I have been into the BIOS settings and tried auto detecting the hard drive but with no joy. When I try putting the drive into other computers the same thing happens and I am reliably informed that the problem is with the printed circuit board on the back of the hard drive in which the firmware is stored. I was told to try and update the firmware in case that was the problem but it made no difference and now all I have is a drive that spins but does not allow the accessing of any information. I’d really value your input on this as I could do with making a backup of the contents of this drive if I can. For your information also I have tried using the drive as a slave but that doesn’t work either although in this instance the BIOS recognizes the drive but Windows explorer says the capacity of drive D is 0.

Don’t Lose Your Files, Use Seagate Hard Disk Recovery

There is nothing more annoying than when something in your hard drive fails and you have to try to rescue the data and files that you have spent hours, days, weeks or months creating and modifying. Unfortunately there are no perfect systems and even a Seagate hard drive can have problems that will lead to the data that is held on it becoming inaccessible. As there are so many potential reasons why things can go wrong it is best to call one of our Seagate hard disk recovery specialists as soon as you notice that something is wrong with your drive. Any advice that we give you over the phone is free and you can ask any questions that you may have about how to go about recovering the data on a Seagate hard drive. The first thing that we will do is to discuss with you what you have seen and what the drive will do now so that we can provide you with a diagnosis over the phone. We can also give you an idea of how much it will cost for us to recover your drive so that you can decide on your most cost effective course.

Internal hard drives not only provide data storage, they also host the operating system and all of the other software that is used in order to provide access to your files. Therefore faults that occur within these system files can cause all of your data files to become inaccessible, and can also possibly cause your computer to not boot up at all. It can be possible to effect changes to the operating system so that it is restored to a working form, but care has to be taken that the process does not damage the data that is also saved on the hard disk. Hard disks that have partitions on them are usually easier to work with than non-partitioned disks because the operating system is then sectioned off from the data storage area of the disk.

We have a lot of experience in recovering data from Seagate internal hard drives and we have noticed that Seagate drives can be more susceptible to firmware failures that lead to mechanical damage of the drive. The disks that are most regularly affected are the Seagate 7200.10, Seagate 7200.11 and Seagate 7200.12.

In addition to the operating system and firmware failures there are a number of other possibilities as to why a drive will fail or data become inaccessible. One of these is pure user error in which files are deleted despite still being needed. Fortunately both file deletion and disk formatting only remove the pointers to the files that are required and so the files themselves remain intact until they are overwritten. Other types of failure can be caused by a electrical spike in the system power supply or by the infection of a system with a virus. All of these can potentially cause corruption of the data files that can make them inaccessible to you when you need them.