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Recover Hidden Data with Forensic Data Recovery


I have an Acer 532H computer which has been in use for about 12 months. Suddenly, it has stopped booting up completely, without even getting into the BIOS screen. I thought it might be a battery problem, so removed that and then replaced it. When I put it back in, I can press the power button, but get no response other than a blue light flashing on the LED power button. I removed the battery completely, and tried to restore the system that way, but again, it won’t power up. There is a brief blue light on the power section, and there is none on the hard drive. There are also no sounds, such as turning fans or spinning drives, which would suggest that the laptop has any interest in starting up. I didn’t install anything new on the system, and I didn’t remove anything. There wasn’t even a forced shut down, it is just as though the insides of the computer have been removed in the night. Only that blue light remains. I want to get a recovery company to remove the hard drive to recover the data.


I have an Acer Aspire 5610 laptop which is running Windows 7. I also have an older hard drive which I have been using in an enclosure with SATA. I have connected the two together before, and it has worked fine. Suddenly, my Acer cannot access the user content. I have tried to remove all of the data onto a new laptop hard drive, but it will not boot up if I do that. I can connect it to an external dock with USB, and it has worked well with this before. When it is in the USB port, it can open up the folders, but won’t allow me to do anything with the files inside. I don’t have password protect on the system, and I thought that a SATA connection would reduce the problems of drives not being compatible, but is seems like mine still are.

Recover Hidden Data with Forensic Data Recovery

Most data recovery is carried out because some sort of accidental problem has occurred that has prevented the data on the drive being accessible. This may be due to accidental deletion of the files or some sort of malfunction of the drive’s software or hardware. In cases of forensic data recovery the task is a little different as often the data that is being sought has purposefully been hidden or has intentionally been deleted with the aim of preventing it from being recovered. In many cases the forensic recovery of data from a data storage device is in support of some sort of investigation and will provide evidence within that particular case.

Recovering forensic data is also more complicated in that it can involve a wide variety of different storage devices and media that are linked to each other by the person who was using them. Therefore everything from mobile phones to online cloud storage may have to be accessed and pertinent data recovered. While many people are not aware that deleting a file will only remove the pointers to the file, many who have carried out some of their illegal activities using computer media will be very aware of this and will utilise a number of methods to destroy the files and data that were present. Current recovery technology is generally able to partially reconstruct the data that has been deleted.

In order for forensically recovered data to be admissible as evidence there are the ACPO guidelines that must be adhered to. The methods and tools that are permissible to use when forensically recovering data are more tightly regulated than general recovery software along with the methodology that goes along with using it. It is only when these guidelines are adhered to that the data that is recovered can be used to provide reliable and robust evidence.

In many cases there are vast amounts of data that are retrieved from any number of systems that has to be assessed for relevance. Therefore bespoke software is used that can sift through this information in order to highlight files that may be of relevance.

While the basis of forensic data recovery is through computer techniques there are also a number of other experts who are required in order to fully assess the importance of the data that has been obtained so that the data that is submitted in support of the case is relevant. These additional experts may be psychologists, communications network analysts and also legal advisors to name but a few relevant specialists who may be involved.

So if you have requirements for high quality data recovery that is suitable for submission as evidence we can offer you that service. You can call one of our specialists who will be able to provide an overview of all of the services that we provide and also provide you with an outline quote that will take into account the number of systems that you require recovering and also the timescales that you need to operate within.