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G Raid Data Recovery


I recently bought a Synology DiskStation 1813+ because I needed a second back up for a computer that I use for work. I liked the idea of the project, and thought that it would be much easier to use than my current Seagate. I have since moved about 18TBs of data, mostly movies and music, onto the new DiskStation, and I think the recovery system is RAID 5. What has happened is that the power supply to the DiskStation suddenly failed, and since then the hard drives appear to have gone bad one by one. In these cases, I have had a message saying ‘Volume Crashed’, which I don’t understand fully, but it has meant that I have had to do a complete rebuild of the system. This should not have been a problem, but has become one due to the fact that I cannot get one of the new drives to accept the rebuild. It appears to have dropped off of the computer (it was there before the rebuild), and so I cannot access it. The DiskStation is telling me that the rebuild was a success, but this is clearly not the case because of this error.


I have a Synology DiskStation 1813+, but I am having problems with it. It has not functioned since the day I received it. Firstly, I am not able to connect the DiskStation to the router. I have used a number of different routers, including one with ddwrt, and one with NetGear, and none of them work. I have taken everything off of the computer except for the DiskStation, and have also used a variety of routers and Ethernet cables. I am lucky that I have these lying around the house, otherwise I would be forced to pay for them on top of the very pricy DiskStation. However, no matter what I do, I am getting errors. These include errors in permissions, timeouts, and occasionally undefined errors. I don’t think there is any real connection between the items I use to link the DiskStation, and the errors it is throwing up. Secondly, I have watched it try to download a single word document (1 page), using Ethernet cables and Routers that were verified on the computer previously and it is taking 5 days, so I need expert help with recovering all data form the Synology system.

G Raid Data Recovery

Today’s Information Technology infrastructures require the ability to store large quantities of data both in-house and off-site for the purposes of security and there is nothing better suited to the job than the available range of G Raid drives.

These external drives, coming in a variety of sizes, are able to cope with even the most demanding of data storage in high volume and also allow quick access to data across both Intranet and VPNs.

Unfortunately though – as with all technology – even the G Raid has its failings and sometimes it becomes necessary to have data retrieved from a faulty drive.

A common fault with G Raid drives is the ‘Not Initialized’ warning which can appear suddenly on one computer or indeed across an entire network.

When this happens the message indicates that the computer is no longer accessing the drive across the network. This is usually down to what is known as a Raid Controller Failure.

Although a common fault it can be difficult to repair if you are not up to speed with Raid Technology. Many G Raid drives contain two hard drives which, unless specified at the mounting and formatting stage – are both labelled as 0 and tend to work as clones; this means if a problem initializing the Raid drive occurs it can often lead to a message saying the drive is visible but not accessible.

Often there may only be a problem with one disc but because the discs have been effectively ‘cloned’ the Raid drive believes that both discs are faulty.

There are a great many suggested solutions to this problem; some of them amounting to nothing more than old wives’ tales but most involving the formatting of drives in order to clear them of the error. Unless the drives in question contain little or no information of value you should try and avoid this option at all costs. There is also no cast iron guarantee that formatting a drive will rid it of its problems.

Also suggestions abound about the opening of Raid cabinets in order to separate disc drives out and remounting them as separate drives; as perhaps technically sound as these ideas might be they do bring with them a plethora of difficulties and a whole minefield of confusion.

As most will know the removal of a hard drive from its housing without professional assistance and attention to surroundings can often lead to issues with magnetic and electronic interference and this most risky of endeavours should only be carried out by professionals.

If you have a G Raid drive exhibiting any of the above symptoms then your first port of call should be Easy Data Recovery who are on hand to help you recover your information and ensure that your network – be it large or small – does not remain without its external storage for any longer than is absolutely necessary.