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LaCie Data Recovery


I have been using a Lacie Minimus external hard drive which has only been used a few times since I bought it. I wanted a device which would back up all of the music, movies and other data that I have stored on the computer. I thought that this was a reasonable price, and that it would do as just a replacement device for my system. However, I was completely wrong in this, as after only a few uses, the computer will not recognise it at all. I had used it maybe 5 times in total, to save data, and the very next time I turned it on, it was no longer available. The computer will not recognise it, and I cannot see the data which is contained within it. I tried to get hold of Lacie tech support, and they offered me a replacement, and then tried to charge me thousands to get the data back. I have rejected their offer, and I want a local data recovery company within the UK to recover the data for me.


I have a number of Lacie hard drives which I used to store data. They are all working well apart from the Lacie Minimus, which has recently crashed and now will not boot onto the computer. There is only a small amount of data, because I did not use it a great deal, but that doesn’t mean that I am happy with leaving it there. I contacted the tech support at the company, and was told that they could replace the drive, but more than likely it would involve the loss of my data. I was not happy with this, and since I had some of the source files, I hoped to re-render the drive. However, this is just a massive headache for me. I asked tech support about how to recover the files, and they offered recovery for more than £1000. I was also told that other recovery attempts would void the warranty. Now, I have already decided that if another problem happened with the Lacie, that I would not rely on the warranty but would take it somewhere else.

LaCie Data Recovery

LaCie manufacturers a number of external data storage devices. Larger devices include the Thunderbolt, Quadra and Big Disk models. These larger models are generally set-up using RAID arrays. If a LaCie device does utilize a RAID array, recovery must be completed by a data recovery service with specific expertise in RAID recovery. In addition to RAID, it’s not uncommon to see LaCie devices that incorporate the use of NAS. As with LaCie devices utilizing RAID, when a NAS device fails, the data recovery service will specifically use techniques for NAS data recovery, as opposed to the standard recovery procedures used for other external storage devices.

If your LaCie system is set-up with RAID, it’s important if a failure occurs you don’t try to fix the problem yourself. Frequently, people will try to troubleshoot issues on their own, and will use a variety of different techniques, including rebuilding or reinitializing the RAID, running FSCK, or running CHKDSK. These are all a bad course of action for an individual to try, and can often result in the permanent loss of data, if too much damage is incurred in the process.

Smaller models of LaCie external storage devices include the Porsche, Brick and Rugged series. With these smaller devices, data recovery should still be handled by a professional service, but typically the recovery process is the same as with any other external hard drive device.
LaCie devices are commonly used across a variety of platforms, including with Macs, Windows and Linux-based computers.
Common Reasons for a LaCie Device Failure

There is a whole range of reasons a LaCie external device can experience a failure, but the following are some of the more common reasons seen by data recovery specialists:

• Disk reformatting
• Accidental deletions
• Software corruption
• Physical damage from situations such as fires, floods or other natural disasters
• Head crashes that lead to damage of the platters
• Hard drive failures due to mechanical causes
• Viruses or malware infecting the system
• Deleted files and partitions

What to Do If a LaCie Device Fails
Experiencing a failure of a storage device can be an incredibly stressful experience. Since LaCie devices are so versatile and used in a number of computers and for a variety of purposes, if the device does experience a failure of some type it can be not only personally detrimental, but can also be damaging to professional interests. In fact, a failed data storage device can lead to a great deal of downtime and lost productivity within a professional setting, if not handled promptly and correctly.
Even taking steps like running utilities, including Check Disk, Initializing Drives and Rebuilds can be destructive to data.
The best thing to do if you even suspect a failure is to turn off the device immediately, and contact a data recovery service specifically trained to deal with LaCie products. It’s also advisable to note everything that happened leading up to the failure, because this is helpful for the recovery service and can make the process of retrieving important data more expedient.