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External Disk Recovery Options

Dear Sir I’m using – or was using – a Samsung P3 1TB ultra slim drive that came as part of a computer package I bought on the high street and have been using it for some months now. Having said thought I was under the impression hard drives had years as a shelf life. Anyway, I tried connecting it to a MacBook Pro and it kept bombing out half way through transfers so I thought there was a problem with the Mac to drive connection and moved it to a Windows PC. The same thing happens and now the problem has gotten worse to the point where I can’t transfer anything to or from the disk. I’m getting the blue screen of death when I try and transfer more than one file at a time and it keeps asking me to press any key to continue or do nothing to format the drive. I obviously can’t format the drive because there’s stuff on there I need and formatting it will erase the lot. Seagate who own the Samsung hard drive side of things now have told me that they cannot do anything to prevent loss of data but might be able to fix the drive and if not replace it which is no good to me so I’m looking to you for help.

I bought a CBA Digital hard drive (250Gb) from the internet and was planning to use it for saving my gamer profiles for both the Xbox 360 and the Playstation 3. I managed to get all of my gamer profiles saved without any hassle but the hassle started when I tried to get them back again. The drive would not spin up and when it did no matter I attach it to says the drive is not recognized. I took the risk and reformatted the drive because it said it was formatted to FAT32 (which you need for copying game profiles) and it worked ok. When I took the drive out of the USB and then reconnected it the same thing happened only this time it would not do anything other than make a strange spinning sound. Although it is spinning there is nothing else happening and I’m not able to get at my game profiles now. I need them for the switch over to the next gen consoles so need some help in reconstituting the drives. The only information I can give you is that when I bought this drive off the internet I didn’t know at the time the drives in the caddy are refurbished. That was an important piece of information the sales pitch missed out.

External Disk Recovery Options

The development of external and portable storage disks means that many people now use these in order to back up their files from their main computer or laptop. Many people also decide to only have one copy of their back up files and use their external hard drive storage system for this purpose with no plan for what they are going to do if the drive fails at some point. There can be significant losses both personally and for businesses if this happens. From a personal viewpoint you may lose treasured photos and memories that you had stored on the drive, while from a business stand point you could lose irreplaceable business records.

It is common practice within businesses to utilise external disks as part of a RAID storage system. These systems are generally more robust than single drives, but they are not risk free and you should be aware of the differences between RAID architectures and configurations in order to ensure that you understand the consequences of one of your hard disks failing in some way. If you have a RAID 0 system, for example, it will stripe the data between a number of drives, but if one of those drives fails all of the data is lost. A RAID 5 system is similar in nature as it also stripes data between drives, but it also adds in parity data so the data from a single drive can be recovered should it fail.

In general external hard disks can suffer from most of the same types of faults that internal hard drives suffer from, but are much less affected by operating system errors. As many hard drives are now also small enough to fit in a pocket, they can be more susceptible to being damaged due to environmental factors that can include vibrations from travelling, impacts from being dropped and temperature extremes. If an external drive is regularly connected to multiple computers it is also more at risk from picking up a virus and so is also susceptible to the file corruption that this type of attack entails.

External hard disks have come a long way in terms of creating reliable data storage solutions, especially with the solid state technology that has been introduced, but they are not completely without risk as they will always be susceptible to accidental file deletions as these are caused by the user rather than being a failure of the system itself.

If you find yourself in the position where you can no longer access the data on a drive, either because you are unable to mount the drive or because your files do not appear to be on the drive any longer you can get immediate help and advice from our data recovery experts. They all have many years of experience and are experts in diagnosing the problems that a drive has and are able to provide you with a diagnosis over the phone at no cost. They will also provide you with a quote and also some advice on your best course of action to ensure that the maximum amount of data from your drive can be recovered.